Reviews for Papa Johns Pizza in Tyler, TX
We order from them all the time and every time it?s so SO good.
While everything was worth five stars, I do have a comment about the shift lead/manager. I picked up my pizza at about 6:45pm... today and had paid online. I realized at the counter I'd forgotten to get two garlic sauces, so I said I'd go get my wallet, butthe kid at the counter said don't worry about it. As soon as he said that the woman, who I can only assume is manager/shiftlead, reprimanded him with a very rude tone that was not professional at all, much less in front of customers. I went to get mywallet bc I know they should be paid for, but I feel bad for that kid and think she should learn how to speak to her employees,especially in front of customers. Read more
Pizza was excellent. Cashier was rude. Our phone call was transfered to call center. Which cashier let us know it takes 5 min to... get order. That we should have called direct. How do you call direct when cashier is on phone 25 mins straight walking aroundwith it talking. How can you get thru. Read more
At noonish couldn't order it for telephone issues, then when I did get through around 4pm, I ordered a simple: Large thin crust... with Hamburger, Bell peppers and Onion to be delivered at 5:30pm. Got there early, Papa Johns was only three blocks away, youguessed it was ONLY MEDIUM WARM! Total was $21.10, then company gets about $4.00. of the delivery fee and the employee GETS$0.50 for using their personal vehicle. PAPA JOHNS gets $25.10 EMPLOYEE gets $0.50 PIZZA DEFINITELY ???? WORTH IT!! I tipped thedriver $5.00. Papa Johns should be ashamed of misleading their customers. $25.10 is outrageous for THAT PIZZA! Read more
Great pizza but I haven?t ordered from here because I can?t do take out. I want to dine in and enjoy my pizza while visiting... Tyler. Maybe take the dine-in symbol off google and stop teasing me for now. Let me know when you let people dine. Read more
This is the only Papa Johns (Beckham in Tyler) we order from. The food is always good & they are very quick. Gabby is the best! ... She goes above & beyond to make sure each order is perfect & she is just a very nice person! Read more
It was my first time order and not happy with it. I have ordered chicken and bacon but hard to find them. I paid you so you... suppose to give what customers paid for. I hope I can see this improvement soon. Read more
I'm an Uber Eats driver and I'm in and out of this restaurant all the time. Anytime I get a delivery I'm at the restaurant... within 5 minutes . I've never been to Papa John's and had to wait on the food. Guaranteeing when you order from Papa John's yourpizza will be hot. Ordering your next lunch or dinner from Papa John's Pizza off your Uber Eats app on your phone and Iguarantee I'll deliver your food the exact way I would want my own food delivered. Read more