Reviews for Subway in Tyler, TX
Quick service, conversation was based on what plans are going on after work, with little communication to customers.
Worst experience at a subway in Tyler. Placed an online order, they had no chicken at all to make part of the order. She waited... for me to get there to tell me, ok no problem. She couldn?t refund me bc I placed the order online. She had already made myhusbands protein bowl, so I took that and went to another subway by our house to get my sandwich made while my a claim online toget my part refunded. I get home, my husband starts to eat his food and see there?s absolutely no meat on his protein bowl. Sowe call the first subway to see what happened and she said the meat was expired so she couldn?t put it on there. So my questionis why did she make my husbands food when she didn?t have all the ingredients? As we got more frustrated that we couldn?t get ananswer from her she said she didn?t get paid enough to deal with us. So we asked for the name and number for a manager, ofcourse what do you know, she said there isn?t a manager. Obviously that?s probably why they had no meat. We were veryfrustrated, simply could have just not made any of our food and I would have happily gone to another subway so we could just geta full refund for our meal and both been happy with the food. Shout out to the subway on the SSE loop. They?re so clean and thebest service! The manager was awesome. Will never go to Beckham again. Read more
This subway on Beckham by far has the best customer service! Best employees i ever ran into a hispanic guy goes by the name... chuck A1 employee. Hard to see that kind of hard working individuals. That make the food even better !!!! Read more
Good service, GREAT product, good diet, quick & affordable. Use it every chance we get.
Just one person was in line and it toook 30 mins to finish with their order. They need more employees. If you don?t want to wait... all day then don?t come to this subway Read more
THE FOOD IS PREPARED ONLY WHEN ORDERED. THE INGREDIENTS ARE FRESH. I LOVE THE DIFFERENT BREAD OPTIONS & CONDIMENTS. THEY OFFER... COUPONS THAT I USE RELIGIOUSLY. I LOVE THE OPTIONS OF ORDERING: DINE IN OR DRIVE THROUGH. Read more
The employees are nice but apparently curbside is not actually curbside. I pulled up shortly before my scheduled time and... checked in. Waited outside in my vehicle as the app says to do. Watched my order be made and set aside. There were othercustomers inside so I waited an additional 20 min after my order was set aside. Once the other customers cleared out and myorder still just sat there I decided to go inside and inquire about it. When I mentioned I was there for a curbside order theemployee motioned with their head to where my order was sitting. If I had known I needed to go inside to get order I would havenot waited on what I had expected to be brought out to the car. No apology or anything from the employee for the wait just acomment of "we're busy". I dont think I will be going back to this location again. Read more
Over all great visit. The staff were Friendly and helpful. Very patient and kind to my 5yr old who wanted to order her... sandwich ???? it was very clean as well. Would recommend ???? Read more