Reviews for Pizza Hut in Union, KY
Placed my order, for two featured menu items*, the melts, at 10:30. Store closes at 11. When I arrived to pick up the food... within the 15 min, a kind and honest employee admittedly informed me if the order was not to quality as they were the lastorders of the night while also closing, to call the next day. Neither of the two orders were to quality, as evidenced by thepicture I posted, one order lacked severely. It is 6:45 the next night and I just got off the phone with them. Upon calling, Ipolitely asked for a manager, whom I was informed I was currently speaking to. After sharing the food experience, including thatI have a picture, the manager, tells me to ?sum it up? and what do I want. Taken back, I go on to inform him that I?m interestedin purchase again with quality! (Duh?) He asks me which was the one I had a picture of, I responded the meat lover, he places meon hold. When he comes back, he asks again what was wrong with it. I tell him, again. He scoffs my complaints back to me as ifthey?re non believable. Then, he tells me that I waited too long to call, he?s spoken to another manager and the Gm, and that IfI come to the store and If I show the picture, then they?ll consider talking to me more. What a joke! I will definitely not bepurchasing any more!! Read more
Good value for the money. The staff is friendly The food is prepared quickly. It?s not my favorite pizza but a large 3 topping... thin crust was $12 if you picked it up. Well worth the $ Read more
Staff here is attentive and goes above and beyond. Wings were so thick and delicious. Not like other pizza restaurants!! We... will def be ordering again very soon. Yum. Read more
Terrible service and taste. They don't tell you that they use doordash, when they don't have enough drivers. Unfortunately... this is the second time this has happened to me. Shame on me, hoping it changed. Read more
Was very disappointed...I'm not sure if it was because it was only 2 young ladies working and they obviously overworked. I... called in my order, arrived at the time it was supposed to be ready. It wasn't ready and the young lady apologized. I came backgot my food and the pizza had very little sauce, the crust was hard and my wings were flavorless. Read more
We ordered pizza at 7:30. Never showed up. Called and tried to see if we could get a delivery charge and tip refund and not... possible bc ?they can?t do it thru Apple Pay?. I guess literally anyone could?ve out-pizza?s the hut tonight. Read more
Terrible. Do better. Also if you?re working with food, keep your un-gloved hands off your pants. Buy a belt. Wear an apron and... wash your hands after going to the register. Or wear gloves and change them. Frequently. Approach your customers with agreeting, thank them for coming in. Basic retail. Edit: Food was edible but essentially uncut. The attempt that was made couldbe considered sarcasm. I rewarmed it when I got home. Read more
Order was incorrect. Store employee checking me out was more interested in his apple watch texts than engaging me. The pizzas... were still good though. Read more