Reviews for Smashburger in Union, NJ
My chicken sandwich was salty it was barely bacon Manley fat and I had so much bbq sauce and the cheese was dried up save your... lonely go to McDonald?s???????? Read more
Food is good but lady in the front can be rude unless you know her. I was standing just waiting for my food and she gave me... attitude just because I was waiting around before I got a notification that my order was ready. There was no one else around andI wasn't bothering anyone. Even from other past times, in the past couple of years just bad vibes from her. She needs to be letgo because I see other people have the same complain. LIKE COME ON. Read more
Food is good but the customer service really spoils the experience. THE WORST IVE EVER SEEN! First off the staff there looks... really miserable. They are always upset with each other especially in the back kitchen. When I went to go pick up my food thatwas on a rack the lady asked what my name was and it seem like she was having trouble getting the bag to push it my side and mygirlfriend tried to help her pull it towards us and she started yelling at us that we cannot touch the bag. 1. It?s my frickingfood that I paid for. 2. You look like u needed help getting the bag off the rack since. Your having trouble.3 I?ve never seenyou here so you must be new all students are use to just taking their food off the shelf so it must be a new rule. 4 if youdon?t want people to touch the bags even when u need help then put a sign there so we know. Us college students go though enoughstress already no need for ur negative attitude. REMEMBER you work in a university service students and other visitors. WITHOUTYOUR CUSTOMERS you wouldn?t be here! Smashburger @kean fix your staff with attitudes we deserve better Read more
Employees are always so energetic I can't believe it sometimes. P.S. their black bean avocado burger is supreme to all burgers.... If you've ever said anything negative about veggie burgers, try this one and watch your opinion change... that's the tea. Read more
I love to Smash! Short and sweet. The fact they serve turkey burgers says it all. The staff is amazing and the wait time is... usually pretty good. Burgers, fries and salads and so much more. You should Smash today!! Read more
Great food (especially the classic Cobb!) Customer service is on point and I'm always greeted with a smile and hello from the... staff especially Shannell, Dennis and Nina. If you have any issues with your order, they'll take care of you. Get the classicCobb! Read more
The guy working cashier was cool but the woman who was giving out the food was rather rude. I asked for some sauce and the lady... said okay step back and wait with attitude. Waited 15 minutes while I watched her get stuff like ice for a woman's drink . Therewas no food ready and no line . She just neglected to give me my damn sauce . Food was okay but damn the staff needs to improve. Read more
Part of order missing other parts too greasy for human consumption!