Reviews for Subway in Union City, GA
I love that Subway has lots of options and updated sub menu. However, it is the service of this particular location that is its... downfall. Service has been consistently lacking since covid. I understand things are not like before, I appreciate those whochoose the fast food industry, and try to be patient. But the hours of operation are not updated on the door or online. I havehad workers who didn't know the menu , a staff member who refused to come from the back to assist with an order with 2 subs, andthat same worker cursed out his cohort right in front of us. At this point I go only out of necessity; I can go to an alternatelocation just 2miles down further. Read more
Terrible situation. I come in and two guys are just sitting there saying the workers left and don't wait for them to return. I... ask when they will be back and they say, they don't know. I call the police bc it seems suspicious. When the officer arrives,they say they work there and their systems are down. Read more
On the door it says they supposed open at 9 am, it is 9:51 am, they are inside but saying they are closed. This make no entire... sense at all. On Google maps it says they are suppose to open at 7 am, I give benefit of that being wrong since locally operatedbut not being open that the hours say on the door is unacceptable. Read more
Naphtdi & Rashad were SOOOOO great!!! My order was picky and precise and they made sure to deal with me with grace as well as... make an AWESOME AND TASTY sandwich!! 5 STARS because of them 2!! Thank you so much fellas, I WILL ALWAYS COME THERE because youyou two young men! ?? Read more
Well I came into this restaurant to order some food but it may have taken a moment because a couple of customers were already in... line being served so I sit down for a minute and nothing was said to me like how are you doing today or how may I serve you andas soon as another customer walks in the response is someone will be with you in a moment, so what would you do in thissituation,so I left the restaurant with no intent to return and I?m sorry that I had to walk out but you have to pay attentionto every customer needs to be treated fairly Read more
If I could give 0 stars I would. The young lady and man (Jaden) are very rude and disrespectful. Arguing and cussing towards the... customers. There was an entire tray of green/gray bread and they laughed about it. They also left the store and locked it 2hours before it was supposed to close for the day. This is not my first bad encounter with this location. I will no longerpatronize this establishment. Read more
I had to wait 15 minutes to order a sandwich here. The young lady in front of me had several orders and whenever she was unsure... about the orders (that she was picking up for other people), she would start FaceTiming them and being that her nails were toolong to hit the screen properly, it further delayed the line of people waiting. She would have done better to have called theorder in for pickup or she should have written their food list down. When I finally was able to place my order, I specificallyasked for a meatball sandwich. The young lady started making the sandwich and halfway through the sandwich, she forgot what Ihad ordered. When I told her that I wanted the meatball sandwich?She said, ?We don?t have meatballs?. Not only didn?t they havemeatballs, but they had no cookies either! Being that I got out of the house to go to this Subway, I had to settle for theTeriyaki chicken sandwich (something that I never had from Subway). It was ewwww, the meat was luke warm and the chicken wasn?treally teriyaki. It was just chicken with some sauce on it and had no taste to it. Also, the Simply Apple juice was not fresh.Apple juice should be clear and not have particles floating in it nor should it taste and smell like apple cider! Next time Ivisit Subway, I will be driving the extra 5 miles just to get what I ordered and get it properly. This was my first visit everto this Subway and I will not visiting this Subway again. Read more
The customer service is horrible here. I placed an online order arrived at the location 30 mins prior to closing and the doors... were locked. The 2 associates continued to talk and didn?t acknowledge me or the other customer at the door. They proceeded toclean and eventually turn the lights out. Mind you my order was paid for already and the funny part is that they both left withfood in their hands. Read more