Reviews for Pizza Hut in Universal City, TX
The melt was actually very good. Curbside was perfect too. Excellent service.
Haven't ordered here from a while. Did so online, twice recently (for carry out) Food (pizza) ready in 15 min as site states.... Food delicious!!! Staff VERY friendly! Will order again! Read more
Never cut put pizza right, got our order wrong both times! Basically stole from me because the forgot my food and couldn't call... them back. Worst service I've ever received!! Will bever order from here again and will be informing everyone I meet in thearea what horrible service I received!!! Read more
They don?t answer the phone, and close early. I waited 3 hours for them to bring wings that they didn?t bring like they were... supposed to originally and they never dropped them off and closed. I couldn?t even get anyone on the phone again at 10 beforethey closed Read more
The last two times we?ve ordered pizza we have ordered the supreme and a pepperoni lovers. Both times the supreme has been... awesome my wife said but the pepperoni lovers was just a regular pepperoni pizza. Again tonight the same thing happened thesupreme pizza was fine and I ordered a pepperoni lovers And got just a pepperoni pizza with the regular amount of pepperoni.I?ve posted a picture you can see for yourself it?s a regular pepperoni pizza. So I guess my wife is going to eat there againbut I will not be. They?re only a minute down the road so I took the pizza back they did give me a refund. Read more
The store didn't habe stuff crust that I ordered online. I went inside and paid for it. and waited in the lobby for the... remainder of the time. After 20mins I went up and ask for the order. they then told me we are out of stuff crust and if Iwanted hand toss or pan. I said Iv been sitting here for 20 and your bealry telling me. Not Happy at all Read more
My order was the worst! IF I COULD GIVE ZERO STARS I WOULD. My daughter wanted pizza hut for her birthday, the pepperoni pizza... was uneven and looked like someone had bitten small bites around the pizza where it was hand tossed and stretched wrong. Thetoppings were all in the middle, there was barely any cheese and the crust was hard and burnt. The other pizza had barely anytoppings. The pineapple was on one side of the pizza, cheese was in the middle and barely any on the pizza and the toppings wereall burnt. I WILL NOT BE ORDERING FROM HERE AGAIN. I wish I could add photos. Read more
I wish I could rate a 0. I ordered my Big Dinner Box an hour before closing and spoke with a lady over the phone who took my... order she never mentioned they were out of Breadsticks, Cheesesticks, Cinnamon Sticks, and Pasta. When I went to pick up myorder the lady told me the listed items were not available. She never offered any empathy, substitutions or discounts and simplytold me I can cancel my order after driving to pick up my food. Please don?t waste your time ordering from this location closeto closing they will scam you to most likely take the food you ordered for themselves. Read more