Reviews for Carl's Jr. in Upper Lake, CA
Chicken sandwich so tender the bun falls apart like it's been swimming in a lake, and breading slides off like shorts a size too... big, you gotta keep readjusting or your meat falls out. Read more
If I could give negative stars?I would. Worst customer service I?ve ever received! We were treated badly simply because we had... allergy restrictions and needed no mayonnaise on our burger?.10/10 DO NOT RECOMMEND!!!! Read more
I love this place. I've been a customer since their opening and have never had a bad experience, extremely rare in fast food. My... 9 year old Autistic son loves their new honey hot sauce. I asked to purchase 20 packs for my boy. I was so impressed that theydidn't seem put out and were very friendly with my strange request. Great customer service that deserves the recognition. Read more
I came here recently the other day. I believe I got sick from this place as in food poisoning. I'm not surprised considering... it's located right by a gas station and I've heard some gas stations can be sketchy (not saying all gas stations are sketchy).Famous burger I got tasted like cardboard and the fries were too salty! Never coming here again!! ???????? Read more
The worst experience in fast food I?ve ever had. I am a good service worker myself I understand it can be stressful sometimes... but there is no reason for them to be so rude. Went threw the drive threw, the girl helping us was extremely rude right away,got our order wrong, and even yelled at us at one point. Completely unprofessional. Read more
Fast service. Accurate order. Pleasantly surprised their pricing was cheaper than Ukiah's Carl's Jr. Got to the window and... paid.. Asked for a cup of iced water, and the lady said she would have to charge for it. I figured 25-50 cents, right? "$3.42,"she says. ???? And though the fries were too salty for my taste..and the water too expensive, I give it to them: their burgerswere good, prices, though higher than most, were less than others, best part was finding their Sprite to be PERFECT!! (Turnedmy 3 star review into a 4!) Read more
Again... ive worked fast food, Upper Lakes Carl's is SO much better than Clear Lakes. Just feels managed better. Bought the A1... burger from CL & it was just bad, no thickburgers, out apparently... but barely any A1 sauce, was put together sloppily, theburger wasn't very hot... was NOT a happy camper. So took a chance, tried ULs, and they were so much more professional, theburger was made correctly to my customization, it was hot & delicious. Nowadays, it's not worth going to much places. Jack's &Mickey Ds burgers are not only small in size, but are expensive for their size. McDs 1/4 lbs are near 6 bucks, same with Jack's,at least with Carl's, for an extra $1 give or take, you get a decent sized 1/3lb thickburger. Well worth the 30+ min drive Read more
I spent 52 bucks on food and they left out a burger and a Poppers. They were out of breaded chicken strips, so had to substitute... with chicken stars (no comparison). So someone went without dinner! Tried to call to let them know and they won't answer thephone! How hard is it to make sure what was ordered and paid for makes it into the bag? Apparently too much to keep track of.Terrible service. Read more