Reviews for Bojangles in Upper Marlboro, MD
They are horrible. I came through the drive thru today and asked for mild tenders they gave me spicy which is fine but there is... no reason they should have put spicy tender in my baby kids box she started crying when she ate her food Read more
Food was good. Based on the circumstances the service was good. The cashier who was new and a couple of the ladies went out of... their way to expedite the fulfillment of my order. The atmosphere however was crazy. They had an irate customer who was out ofcontrol, and the manager seemed like he was afraid to take control of the situation. Her outbursts led to a young lady in theback and this irate customer to almost get in an altercation. Much of this could've and should've been handled by the adults inthe room (Manager and Irate Customer). I don't blame this young lady or any of the workers who were visibly upset because shehad to defend herself instead of the manager taking control and attempting to properly de-escalate. I'm not calling for anyone'sjob, just advising better training needs to be done to stop a situation like this from going 0 to 100 real quick. Read more
I would love to give this store a higher rating because the food here was as good as it was in North Carolina but sadly the... service was slow and bad. I was the only customer and it still took 14 minutes and they forgot and item that fortunately I wasable to turn around and get. An apology was appropriate but not given and neither is a higher rating. The app sucks too. Read more
Slow service. Waited for almost 20 minutes to get most of our food and they forgot two items of our order, and we had to wait... another 5 minutes to get the rest. Some of the employees were just standing around either on their phone or chatting as well.The food was good but I will not be coming back here. Read more
We live in the area of this Bojangles and like so many fast food restaurants other than Chick-fil-a the disposition of the r... staff was awful, the service was describable and after getting home with our food the chicken order was in correct, cold andover cooked. The tea was water downed and had no flavor and the cashier and staff were rude and very unpleasant. Needless tosay my last visit was 7/18/2022. To never visit again. Read more
The girl taking orders had a horrible attitude. They didn?t have anything she claimed. Once we finally ordered we sat at the... window for 10 mins without explanation. Got our food and it was dry, unseasoned, and our chicken tenders were scraps of chicken.Someone from the south who has ate bojangles often is very disgusted in this location. Never will return. Read more
I usually go to this bojangles to get their supreme tenders. I went 4x to be told it?s not available. That they usually have it... on Tuesday?s and Saturdays because it runs out quick?.. Now, I went on a Tuesday and was told they were out, so I decided toorder the New Chicken Sandwich (1st time trying it)? The sandwich was VERY dry, they barely put any Mayo on it and the bread wasstale? The fries which is usually good was sooo cold and hard?. SN: I?ve never had a problem with their supreme tenders. Read more
This location barely ever has what I would like to order. They're always running out of something. I had a long wait the first... time I came here. Since then I've only ordered biscuits through the drive-thru. The biscuits and tenders are good. That's aboutit. Read more