Reviews for Domino's Pizza in Urbandale, IA
Omg the service we had was amazing. We order online almost at midnight and didn?t realize that they canceled, so when I came to... pick up my pizza they didn?t have and she said it was closed and I explained what happened and she as well and she did our ordereven when it was closed! That?s what I called an extra mile to work!!! She was phenomenal! Thanks so much ! She deserves araise! Read more
I haven't stopped by Domino's for a long time but I had an amazing super thin and crispy meat lovers Pizza tonight that was... perfect Quick Service nice people working Read more
I've ordered a few times & pizza is always cold by the time I get it. I'll be ordering elsewhere. (Originally 1-star... review) Update: gave it another shot & the pizza arrived hot & fresh! Read more
For my experiences, 5 stars! I eat way more of this than I need to be. But I do because they are consistently on point. To spec.... Never disappointed. Keeps me coming back Read more
I am so disappointed. I have used domino's for kid's parties because one of the children had to have gluten free food. I... ordered online Sat., Jan 15. An hour and a half later I finally called... they answered and said they're still preparing. Iasked for an eta and they said it would be another 3 hours. I asked if I could pick it up, nope. 5 starving kids and 2adults... so disappointing. They could've called. Something should've been done. Read more
I work nearby and have ordered pizza from this location many times. It's always been fast and good quality up until the last 2... times. The first time I placed an order online from the app and got a call about 10 minutes later. They said they wereextremely busy and unable to do any deliveries, I would have to do a carryout if I wanted my pizza. I told them I couldn't sinceI was at work and they told me they'd give me a store credit to use. They told me to make sure I called the next time I orderedand they would give me the same amount I had spent off the next order. A few days later I went to do just that, but no one atthe store had any idea what I was talking about. They told me I would be getting the money refunded to my card instead. This wasover 3 months ago and I never got the refund. I decided not to order here after that. However tonight I was at work again andhungry and decided to give them another chance. I placed the order through the app again as I had a free pizza available, Iadded some extras onto my order so it wasn't completely free, just discounted. About 30 minutes after I ordered I got a callagain. They told me they were very busy and the wait time on deliveries was about 2 hours. I told them I was fine with waitingand they assured me I would get my pizza. 2 hours later the pizza is still not here so I call to make sure it's still coming.They told me it was and should be here soon. Another hour goes by and still no pizza so I call again, no one answers the phoneand I don't have my pizza again. I'm going to call back tomorrow to ask for a refund, but I assume it will be the same situationas the first where they promise a refund and never deliver. I used to reccomend this place, but not anymore. Don't order fromhere if you actually want your pizza to be delivered. I am tired of being cheated out of my money and food and will not beordering from this store again. I suggest anyone planning on ordering from this location strongly reconsid Read more
Do not bother buying food at this Domino's location!!!!! David the delivery driver was rude and 15 minutes late delivering to a... 8 min location. Once the pizza arrived it was the wrong order. The GM of this store sent out another pie. Here is the proof. Read more
Order the pizza online and bread twist five cheese dip waited outside for 45 minutes nobody showed up nobody called so then I... called the store and asked them they said well you have to come and pick it up because were two hours delay on deliveries so Isaid OK I said my wife out there to get it and they canceled it order and pretty much told us that we weren?t getting nothingand it?s gonna take 5 to 7 days for it to get to my account sad lack of communication with the company Read more