Menu for New House of Hunan in Urbandale, IA

Ordered online didnt deliver the food try calling them no answer cant get ahold of them dont order from this place

Ordered food for delivery online last night at 7pm, says they close at 9:30pm. Called at 8:30pm because the website had no... update for me, no answer and I called multiple times. The qMenu Food Ordering website has no contact information on their endand I still can't get ahold of the restaurant today, they still have my card info but haven't charged it yet. Read more

Way over priced, the prices listed are wrong, and the food is frozen section quality. There are several other American Chinese... restaurants in the area that are much more reasonably priced and don't leave you waiting 10 minutes before even seeing anemployee. The menu they have at the counter is the "old menu" with old prices. It's the same menu they have on one of their"old website". You need to get lucky and choose the right website when googling to get the right prices. And those prices arefrankly insane for what you're getting. Read more

We ordered delivery. It was half an hour late on top of the 60 minute time given. We called to check on our order because it... was taking so long, and a pleasant woman answered and said it was on the way. When it arrived, all the food was cold and soggy. The egg foo young was mushy, greasy, and flavorless--the worst I've ever had. The gravy for it was equally bad, clumpy andwithout any taste. Vegetable lo mein was flavorless and only had a couple pieces of broccoli, no other veggies. The pieces inthe Dragon and Phoenix were all breading no meat, and, I know I sound like a broken record, but all seriously lacking in flavor. We were left with only the taste of grease and disappointment. Read more

We used to go to the House of Hunan when it was under to the old owners and loved it every time. We went recently and the only... person we saw was a 8 year old boy who went in the room behind the register and he got yelled at for bothering them. He thenwent to the kitchen and a man came out and asked if it was carry out. We asked if we could eat in and he looked confused. Allthe table were pushed over along the wall and he said no heat. We got the feeling he didn't want us there so we thought that wasa good warning not to eat there and we left. Now we are too scared to go back. Read more