Reviews for Ruby Tuesday in Urbandale, IA
If I could give zero stars I would. Long but worth the read, would hate for another family to have to go through the same... thing. When we first arrived we were greeted and the manager (Manny), was already kind of rude. Said our waitress Lily would beright over to get our drinks. While waiting for Lily to greet us we tried to wave down Manny to ask about what kind of alcoholthey sold, he didn?t approach us. Lily arrived shortly after as we stopped her to ask about the liquor, she then proceeded withhow she would be our waitress. We then proceed to order our drinks. She didn?t seem interactive with us right off the bat, youcould tell her mind wasn?t on our table as she was asking us about our drinks. We ordered the drinks, she brought those to usfairly quickly. We also ordered the $15 appetizer, she told us she would put that order in as soon as she went back to thecomputer. The appetizers came out fairly quickly. In between the times of us getting the appetizer and waiting for our food,mind you we had been there already about 20 minutes before ordering. She hardly came and checked on us, when she did it wasbecause we had to flag her down, we placed our empty cups for refills along the edge of the table for her to see them. Stilldidn?t work. We waited a good half an hour before I finally asked what was going on with the food we had ordered, her responsewas let me go and check. We ordered pretty basic things, 3 cheeseburgers and the tacodillas. She ended up coming back andstating that there were other tables orders ahead of ours. I asked if she could just box our orders as we were ready to go. Thegeneral manager, Manny as mentioned before, came to our table and mentioned the food should be out shortly, I still mentioned Iwould like it all boxed as I figured it wouldn?t take this long and with the fact that we were not impressed with the restaurantand it was our first time coming here, his response was very sarcastic. He then went into a speech about Lily b Read more
Great place for sports. Tom of tvs and they have everything. The colored bar top and the atmosphere is amazing. Great place to... visit Read more
We had the garden salad bar. Their salad bar is very well stocked and maintained. Very good! Service was good too...
Josh (who works in the bar area) was supper friendly and very attentive. He has been the most friendly waiter we have had in a... long time. Frist time eating here and everything was amazing!! Food was very good a little more on the smaller size for pricebut still enough to fill you up! We are happy customers! Read more
I love their salad bar! I general it?s Great food and great service. Clean restaurant and clean bathroom. I will definitely be... beach! Read more
Not sure how they have a 4 star review. Service was OK, not above and beyond. Food, well terrible. This is a pic of a ribeye... cooked at medium! Save your money and go across the interstate to the better restaurants! Read more
First time and I Loved it. I can't believe I had never eaten there. The salad bar was fresh, I had shrimp my husband the steak... my son and girlfriend had burgers even came out hot and it was delicious. I'll definitely come back again???? Read more
Ordered wings online because that was the only way to get email special to have curb side pick up my husband got there and they... do not have curbside pick up he had to go in and wait. The wings are the worst wings we have ever had.. We ordered bone in andboneless wings and they looked as bad as they tasted. We won't be ordering again. Read more