Reviews for Chicken Shack Shelby Twp. in Shelby Township, MI
I ordered $50 worth of food paid for extra ranch and bbq they got my order incorrect and forgot to give my my condiments that I... paid for so when I called they said they would take care of it when I come in I went on vacation and a month later i tried usingit and they said I had 30 days to use it in which they NEVER told me it expired after 30 days they took my money for something Inever received and they basically told me to bad! Horrible customer service! I will never give them my business again Read more
Wasnt impressed with service at all! Wanted to order at 810 pm last night as was told they wouldn't be taking phone orders as... they wanted to leave early! Hire some people that want to work! Read more
My potatoes were hard! As if they were re heated. Gross... mossy wad thrown away. Ruins were good.
The wait for my food was extremely long. I would not have stopped had I known. Other Chicken Shack never took this long. And it... wasn?t even busy. Read more
We had the worst experience tonight. Called in a carryout and over the phone was told 15-20 minutes. So we arrived after 20... minutes and it wasn't ready, which was ok I get it you get behind. But after awhile of waiting my husband was told 2 more min,ok no big deal. 5 minutes had passed and we watched customers all come and go with no word on our order. I had then asked howmuch longer and could see the exchange between someone who identified themselves as the manager and the person on the deepfryer. You could tell my food wasn't even started yet. I had to ask again how much longer and I was told 3 more minutes and atthat point I had asked for a refund. 40 minutes had passed and I was disgusted with the service. I was then given a hard timefor my money back. The staff needs to be trained on professionalism, communication, and apparently they need to learn thecomputer system that you use because they did not know how to properly execute a refund. Read more
Was craving Chicken Shack and hadn?t been in over a year! Happy we stopped in. Hot and delicious chicken and potatoes. We?ll be... back soon. Read more
Carryout Call in. Seaun took an accurate order. Flexible Kind Plus the slab + 2 sides were great.
There is a worker named gabs who is amazing she gave me kidney that saved my life. :)