Reviews for Domino's Pizza in Utica, MI
We ordered our pizza 2 hours ago and have not received it yet. Tried calling the store but went straight to the corporate office... and they only have the ability to take orders but not trouble shoot order status. They tried connecting to the local store butI've been on the phone for over 15 mins. Poor customer service, lack of communication for an order that was placed 2 hours ago,and overall a very bad experience. Would not recommend! Read more
Ordered a Cali-Chicken-Ranch pan pizza. Only size available is a medium. Pizza is good, but man we?re the stingy with the... toppings $20.00 for a medium pizza and hardly any chicken, bacon or the mushrooms that I paid extra for. C?mon Dominos, you cando better than this! Read more
The most recent experience, they redeemed themselves lol I love pizza, just make it right
Love our local Domino?s! Given my work schedule, I really appreciate them being open so late. My boys love your desert... options. Their app is super easy to navigate and makes ordering and pick up so easy. The rewards system is amazing too. Read more
I eat here alot and they never mess up my order. Occasionally have had ruined bread or pasta because of overcooking but they... seem to be pretty good about replacing bad food orders. Good prices can get wings and pizza for under 15 with coupons... Theykeep good hours most of the time just a little out of the way for me but thats ok if they keep the deals going. Read more
I tried to order Dominos and online ordering was down, I called the store which leads to a call center, they transferred me and... left me on hold for 10 minutes. I then hung up and called the call center again I explained I was hold for x amount of time canyou just take my order, the gentleMan explained he wanted to reach out to the store and to hang tight he will be right back.After 15 minutes on hold I hung up again made the decision to never give dominos my money again! Read more
Never had a problem coming here . However today they said my order would be ready in 15 minutes . Was there in 15 minutes and... proceeded to wait another 25 minutes in the lobby for my pizza . Now they say they have to make another pizza because they don'tknow what happened to mine . So now I have to wait another 15 minutes . Now my lunch break is over and I'm still waiting . Veryupsetting . So an an hour later I get back to work and what do I find when I open the box ? Not the style pizza I ordered ! Atleast it had the right toppings .Okay , so after all that , I got a free pizza , a free pop , and they gave me a refund , and afree pizza next time . Nobody else would go that far to make it right . Even though mistakes happen , They will still get mybusiness . Edit ... So angry with this place again . I called to place an order and was put on hold for over five minutes . So Ihung up and called back only to be placed on hold again for five times straight with over 5 minutes being on hold each time .Finally gave up and went somewhere else . With that kind of service you don't deserve my business . Again edit : Decided to comeback for a thin crust . And just got a nice yummy burnt pizza from this place . Yay ! Read more
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