Reviews for McDonald's in Utica, MI
I?ve tried to come here on break 3 different times for them to tell me they?re only serving drinks. They?re excuse is always... being ?under staffed?. There were 0 cars in the line everytime and when I drove around I could see that there were 3 peoplebehind the counter. How many people does it take to operate a McDonald?s at 10:30pm. Getting paid to turn customers away and donothing. What a job! Read more
Better than average place to get food. This is a good location and can be better than most in the area. You'd get the right... order usually and all the things to eat it the way you wanted it. We tend to go to the better ones since we have had issues inthe area with other day food places. Take your time and go to this one. Read more
Placed a mobile order, and checked into Curbside Pickup spot #4 at 8:01pm. At 8:13pm I called the restaurant, and provided the... particulars including seeing cars come and go that were paying on site. Only to be told by a female employee that they were justwaiting on my smoothie. Not my Bacon McDouble or small fry...rather the item that is made right at the window. SMH. My orderwas accurate, but my fries were Luke warm at best. And no upsize for my time lost. The "It's a pandemic!" excuse is outdated.People have to do better as mobile ordering, door dash and uber eats are just common place now. Read more
I don't usually leave bad reviews(1st one maybe) but this is a horrible location. Long lines, missing ordered items to often, ... out of inventory it seems quite a bit, and a slow drive through line service. To many times I've waited in line only to be toldthey don't have certain things to complete a meal. Here's an idea, since this is a common occurrence, how about a large TV inyour front window showing what you're out of stock of? This way we don't have to wait 20-30min in a god awful slow drivethrough line to find out at the speaker. Also if you think you can avoid all that by going in? Forget about it as it seemsthat although the sign on the door says "come on in" they have it locked. So additional wasted time at this location. Read more
First review I?ve ever written. Absolutely terrible, I had 3 McDoubles and they were all COVERED in grease, not to mention it... looked like a 4 year old put them together. Pop tasted like it had dish soap in it. Surprised my order was even accurate. Onlything that was good was the shake, which is ironic considering half the time I visit a McDonald?s their shake machine is down. Read more
In the past, this location was on point. Currently, you are lucky if your order is correct. If it is correct, your fries will be... old/stale, or only partially full. Burgers will be slapped together with no regard. Not sure if there are some staffing issuesover the past 6+ months or if it is a management/training issue, but regardless there are some serious quality issues on thefood line here. The only reason we go back is due to convenience. Read more
Hours are incorrect. Says 24hrs bit have been here daily for weeks at 11pm and they are closed completely. Please adjust your... hours on Google as I drove for 25 minutes just to see it was closed. When I called the manager stated you are open 24 hours butI returned at 11:30pm and you were closed again. Please update you hours. Read more
Friendly service, fries were not "hot" and prices were higher than other nearby locations. Because they built a brand new... facility? Used the drive through. Read more