Reviews for Burger King in Vails Gate, NY
Manager with curly hair is extremely rude to customers, and don?t you guys know about hygiene in the workplace. Having your hair... swing around without a hair net in the food industry is an extremely bad way to go about business. Read more
asked for no salted fries. got nothing but very salty fries. Also asked for a whopper with no onions or lettuce and got more... onions and lettuce. Read more
Tried to get food the person behind the counter asked for a minute and then 15 minutes later we were still standing there... without even ordering so I decided to leave and go somewhere else , Read more
I really enjoy Burger King food !! It?s one of the small things I allow myself when I can eat it I crave it from the burgers to... the fries . But I?m going to be honest with you this Burger King in New Windsor NY is absolutely Horrible ! Poor CustomerService , the place is absolutely empty and they make you drive around and wait for your food to then mess up your order have togo inside and they still mess up your order !!! Did the owner of this location give up ? Why is he or she not protecting thereinvestment and why is Burger King Corporate not responding to the plethora of complaints about this location . The manager ofthis Burger King should be ashamed and if you are new please seek better training and listen to the customers . Granted noteveryone is right , But really Burger King get it together!!! Read more
Manager needs to discuss cleanliness and appearance and unacceptable behavior with staff. Had one person working drive through... that was either on a personal phone call or having private conversation with another employee. Was not listening due todistraction. Had to repeat order multiple time. One employee eating in drive through area and conversing with drive thru worker.Drive through worker continuously touching Har with bare hand and Had excessively long fingernails. Totally grossed out andpitched my food. YAK!! Read more
Their food is always under cooked most of the staff is rude and they have miserable demeanor. As exampled by Dale a staff member... quite clearly is done. His customer service attitude is highly poor. He is aggressive and doesn't really want his job. They needto hire new staff with appropriate customers service etiquette. The sad part when I worked for at this location they had a senseof pride in their job. I will not be going back to this location. Read more
When ordering a bacon King They barely put any bacon onThey barely put any bacon on it the meat is cold cheese barely melted the... fries are old. Now For breakfast Dale likes to argue with the customers what they ordered. This burger king staff needs to befired most don't even want their job its in their attitude. Like Dale. New staff should be trained and brought in Read more
Having your hair down not in a hair net is extremely gross in the food industry. Employees seem to give everyone attitude, and... the manager with curly hair shouldn?t be working as a manager if he?s gonna lead his crew with a bad demeanor Read more