Reviews for Pizza Hut in Van Nuys, CA
Long time costumer of Pizza Hut but I am sorry to be bringer of bad news. Even though I have asked for extra Pizza sauce it... turned out to be very dry, pepperoni slices too thin. Bought two small containers of sauce and applied them to my slices stillwas not satisfying. Overall taste was close to old times but not to my satisfaction. I had to pay not only for the sauces butalso for the crushed pepper that was free before. What a shame of a great enterprise going down too fast? Will they last? Read more
The customer service is fair but needs improvement. Ordered extra cheese for two pizzas and I was offered to get the both ... remade. Inconvenienced on a very hot day. Manager gave three options to rectify my issue. I chose to eat over the credit/refundoptions. Fingers are crossed for a good slice of pizza - just the way I ordered it. ???? Read more
I keep going to this place because it?s near my house. Sometimes the pizza tastes really weird. I don?t really know how to... describe it but it?s very off putting. Sometimes the dough is still partially raw. They get my order wrong probably 1/5 times soplease make sure your pizza is right before you take off. Management is cool about trying to make things right after thesethings (which is why I gave more than 1 star) but it just consistently happens. Read more
I ordered a large 3 topping pizza and there were hardly any toppings. Some slices only had 1 pepperoni, 1 or 2 small slices of... mushrooms and 2 sliced olive pieces. We had to pick off other pieces to cover the slice we ate leaving only cheese on the rest.It was very disappointing. The taste was still good but it really needed a reasonable amount of toppings for what was paid. Ionly ordered a pizza and an order of Cinnabon minis AND picked it up and paid $30. Too much for so little. Guess I should havechecked the pizza before I left with it. Lesson learned Read more
My pizza and wings where cold at arrival . I was very disappointed when I paid extra just have it delivered and it was cold I... had to warm it up myself. Also the delivery driver didn?t not follow the rules as instructed I left a great tip and all and istill received cold pizza and had to come out side my apt to get it also cheese not melted. Just horrible!!! Read more
I just recently decided to order Pizza Hut over Domino?s and that?s the best decision I could?ve ever made. Domino?s is... canceled.The customer service over the phone is amazing the guy who took my order was great! The pizza was hot and the cinnamonsticks was hot as well thank you! Please think the guy who took my order and the delivery guy. Read more
terrible takeout experience. ordered online and chose "extra sauce" option. when i got home, saw that the pizza had barely any... sauce at all. basically just bread, cheese and toppings. i called to see if i could get a replacement, and they said they wereout of the pan pizza dough, which was what i ordered. so i could not even get a replacement. i then tried to see if i could getsome kind of refund and then was put on hold. after about 10 minutes on hold, i just hung up. i love pizza hut pizza, but willnot go to this location again. ended up tossing the pizza in the trash. Read more
Pretty bad service i was literally calling them in the parking lot to place order for pickup and send me immediately to hold... when there lobby was empty. I guess they don't need business ???? Read more