Reviews for Popeyes Louisiana Kitchen in Van Nuys, CA
Smelt really bad. All soda with gas was bad they were out of the gassy part. Employe thought I was trying to steal a cup with... the survey thing that clearly states on the receipt ?get a large drink and get two piece chicken and a biscuit? order tookridiculous amount of time for a small order and employee forgot the biscuit twice!!! Needs improvement Read more
I want to highly appreciate the excellent customer service of Gustavo. He is so cheerful with all his customers and we enjoyed... his service this evening He is simply amazing! our experience here has always been fantastic. One tip that makes the chickeneven more yummy is to put it in an air fryer for 5 mins to drain off the excess oil. Read more
Food was okay, Kinda sketchy part of town. Overall good experience. Probably wouldn't go back, chicken tenders we're old and not... that tasty. Be aware of you're Surroundings always. But especially in this part of town. Fast on the go food and tastes likeit. Might try again for an update, might not. Read more
I like this Popeyes for their sides. Red rice and beans is my favorite. I also enjoy combining their fries and gravy.... Unfortunately sides are small and expensive for their sizes and the chicken which, let's be honest, is what we're really herefor is always dry and tough. Edit: that gravy that I like to have with the fries? 3.69 a side! For gravy! That's water andpowder. Do better Popeyes. Read more
Made a online order 10min prior. Get to the restaurant after serving a customer which I got the vibe it was a friend of one of... the employees looks like getting free food. To then the cashier completely ignoring me goes to the back for idk what takes careof a completely new customer that was after me to get his name for his online order then goes to the back again come to theregister still didn't acknowledge me I told him if he had a online order ready for me . He's asks the lady cook days they're agoing to be a 9m8n wait for the sandwiches I leave come back over 20min later and it still was not done . Worst retail customerservice y'all need to stop hiring kids they're ruining the customer service. Read more
Newly discovered place for me. Clean and well maintained dining area. Their fried chicken is tasty and juicy. Lunch service... is much faster than at dinner time. I tried thier chicken sandwich recently. Tough and too much breading. I highly recommend Popeyes if you are getting the fried chicken. Read more
Love Popeyes chicken. This location has a small parking lot. He service was good and friendly. The food was fresh.
The food at this Popeyes location is consistent with what you would expect from Popeyes. The food took a little bit of time to... come out, but the customer service was above and beyond. Gustavo was working the cash register and had the most welcomingattitude and was very friendly to everyone that came into the door. Read more