Reviews for Subway in Van Nuys, CA
They want to make you repeat yourself 10xs because they don't pay attention when they ask you what you want. Then charge you... full price even though they put the littlest possible in the order. Read more
The worst customer service, I came in said please and thank you and when I asked if she could check if the avocado was ripe yet... she rolled her eyes. Never comming back. This isn't the 1st time I've experienced just extreme unprofessional exchanges here. Read more
Had to go back on a hot afternoon after my fiancee had picked up lunch and very specific about no chili peppers... And mayo and... mustard and it was all messsed up Read more
I ordered the 2 Footlongs for $10 deal. Unfortunately, the deal which was an online coupon, only allowed placing your order... online and paying in advance. So, by the time I actually made it to the location the sandwiches were cold (I ordered twomeatball subs) and the bread was soggy. Although, I can only blame MYSELF for that. I only mention it so that in case youreceive the online coupon, you'll know to wait until right before you get to the store to place your order... And even then,there's nothing like being able to SEE your sandwich being made so that you can be sure to get exactly what you want on yoursandwich(es). As for this location, I do appreciate the fact that they are open later than most. Read more
Called ahead to make sure they would be open. They said open until 7pm. Showed up at 6:54, open sign on in the window. Door was... locked. Worker inside shales her head. I motion to my watch 6mins left, continues to shake head no. Pathetic. I work at thehospital up the street. Nice to be treated this way as a Frontline worker. There goes my business. Read more
Must be a New kid as he used 1 portion of chicken for my foot long. I asked when he was assembling and he said, 'yeah just... one.' Left out the provolone cheese for my wife's sanwich too, lol. Worst Subway sandwiches we've had. Friendly kid though,lol. Read more
Pretty consistent in quality. Occasionally, they'll run out of certain kinds of cookies. But there's rarely a wait, and everyone... who works there is nice. Much better than the Quizno's that used to be in this shopping center. Read more
Bad service, and a very rude employee, I asked for the restroom, and she told me very rudely that she didn't have it. If they... are seating clients, why don't they have a restroom available? If they cannot have a restroom, it is better to close therestaurant because they do not provide good service. Read more