Reviews for Yoshinoya Van Nuys in Van Nuys, CA
9:30 pm and they are already close. On their website it said open till 11 pm. Customer service is bad. Foods are ok.
Food and service was outstanding, will definitely go back when in Van Nuys ????????
Even though I do miss their old menu. The new menu isn't that bad. The Tri Tip Steak & Teriyaki Salmon are pretty bomb.
Terrible customer service! I was told loudly enough that every patron within the restaurant could hear it being said, which was... "to take [my] EBT card elsewhere," deliberately as if to try and embarrass me. When it was their card reader that wasn'tworking, as immediately afterwards, I walked across the parking lot and was able to use it just fine at the 7-Eleven 40 yardsaway. Called Corporate, and no one has ever called me back to apologize or talk to me further about this incident, or so much asreassurance that steps would be taken to improve the customer service training of their employees. As within the last 12 monthsalone, there have been several other times with more multiple other employees at this location, who have been openly rude anddownright hostile to the customers and patrons, who are choosing to give their business to them. And in return you being giventheir utter lack of concern for your experience as a customer, is quite frankly, just about as disgusting as their preparationand presentation of the food they serve there. Read more
Before the robbery the service and the food was great but after that it seems yoshinoya lost its mojo,, cashiers don't GAF, you... ask for something they ignore you, you ask not to get something o get something extra they don't GAF, the cook seems don't knowhow much beef or chicken he has to put in the plate or the last one they made, I asked for avocado (it clearly says half avocadoin the ad) so I got just a small portion not even a quarter of avocado when I demanded my money back for the avocado the cashiergave me attitude, lucky him I was in a good mood The only person that knows how the store works is probably Karen and the otherwoman I forgot her name but those two can't be at the store every day, I'm moving my business to another store It's a shame thatstore was my closest and my favorite ???? Read more
I ordered some food and they burned it all , I called them and they said don?t call us to complain , bring the plate back and we... will give you another one with Attitude. This was a waste of my money, hopefully they can pay attention when they cook. Read more
I wanted to like this place, but it kinda missed the mark taste wise. The place is clean and the employees are fine, but the... beef was pretty dry, the "not so fried rice" was not that good, and my orange chicken needed more sauce and was probably myleast enjoyed orange chicken ever (orange chicken is one of my favs). Unfortunately I would not recommend this place ???? Wish Icould say differently.... It was also a little hot inside the restaurant, which is definitely a negative in the middle ofAugust in LA. Read more
Best Yoshinoya when it comes to food. Service is ok Unfortunately this location is not the best. Its Van Nuys