Reviews for The Old Spaghetti Factory in Vancouver, WA

Two of us dined on a week night at 5:00pm. The staff was friendly, but lacked the ability to pace our meal. We were seated at a... very small table that did not have enough space for our plates and drinks. I ordered a side of broccoli with my dinner and itwas delivered before my soup starter. Our main dishes, soup, starters and bread were served rapidly. We felt as if they wererushing us to clear the table for the next guest. Food was delicious, the service just needed to be paced better. Read more

My wife, adult daughter, and 5-year-old son chose The Old Spaghetti Factory as a lunch stop yesterday, upon entering there was a... situation that had them feeling a little uncomfortable. As they waited to be seated this situation continued to slowly escalate.Once they were seated it became apparent that it was not a misunderstanding, it was not them just being over concerned. Thehostess noticed what was going on and brought it to the manager's attention immediately. The manager, Vincent, came to theirtable and greeted them, listened to their concern, and then began to observe for himself. He handled the situation veryprofessionally. My wife had text me letting me know what was going on and I immediately left work and headed that way. In the 11minutes it took me to arrive, Vincent had taken control of the situation, and put himself between my family and what waspotentially a dangerous situation. Vincent's concern, empathy, and willingness to step in when a guest has a concern of thisnature makes it clear that he takes his position very seriously. Vincent does not simply "work" at The Old Spaghetti Factory,Vincent cares. As a father, and a husband, I commend Vincent on his professionalism, courtesy, and work ethic. I would hireVincent without hesitation having seen him perform in a real-life situation. He is without doubt a man of dignity, honor, andintegrity. The Old Spaghetti Factory should be very proud, they have the right man in the right position at this location. Iabsolutely recommend dining here. Great atmosphere, top notch food at a reasonable price, and you can rest assured that you,your children, and your spouse, will be safe inside those walls. Read more

Great service, food and wine! First time at this point, definitely I going to come back!

Wow. This is the worst Spaghetti Factory I've ever experienced. It was dirty (piles of dust like it hadn't been dusted in over a... month - right next to us. Spaghetti splattered & dried on the wall where we sat - do you clean between?), the bread knifewouldn't cut the bread, no plates to place the bread between bites, Italian soda was sub-par, the minestrone had no noodles &tasted like it had been cooking for 6 days - all the vegetables were the same color. Server was very nice but also very slow &did not refill drinks. Our entrees arrived after a long wait and were not even as warm as the plates they were served on. Theirflavor was very bland. Felt like I was eating hospital food. Authentic Italian - I think not! Even the spumoni ice cream lackedits iconic flavor. And $55 for two ppl? Come on! Read more

Prices are on the rise! Nothing like the original in Downtown Portland that few remember, but it's good. You will find me here... nearly every Sunday afternoon, but that doesn't mean it's got 5 stars. Service is usually good, when it's not my tips go downappropriately. Read more

It was ok. Just food was a little dry. Burning put that on more of shirt staff than the chef or chefs per say. Still worth going... if you like Italian. Read more

Lizbeth provided 5 star service! Mucho gusto. Garrett, manager, spoke with me about special events planning. I had spaghetti... with meatballs and Italian sausage which was very good. Read more

Beautiful, family-oriented restaurant with ok food. Parking can be challenging, and you should always expect a short wait (at... least 25 minutes). However, once you’re inside, the decorations and details are sharp! The menu offers a generous amount ofoptions, including gluten free and vegetarian. The prices are good, and meals include bread, soup or salad, and a scoop of icecream. Some of the dishes are quite good (spinach ravioli), and others, not so much…. The staff are pleasant. And last, therestaurant is very very loud. Read more