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Reviews for Arby's in Vandalia, IL

Brandon Nicholson 1 year ago
5

Today is my birthday and unfortunately within the last few days I became homeless. I came here to eat and Jessica was 100%... patient and friendly with me. It absolutely made my day and it?s just hard to find customer service like this. Having been afast food manager for 5 years, I realize people like this don?t get recognized enough. Thanks Jessica! Read more

Debra Diveley 1 year ago
5

This Arby's is without a doubt the best Arby's I have been to in several states. When you unwrap your sandwich you know it was... made with care. Take the top bun off and put your sauce on replace top and enjoy. No need to pick up meat and put in bun. Themeat is perfectly stacked on bun. The employees are so friendly and are always smiling. Employees also walk over to table andcheck to make sure is okay and ask if they can get you anything. It is always a pleasure to eat at this Arby's while inVandalia Illinois. Read more

Linda Cass 1 year ago
5

Not only was the staff pleasant, friendly and professional from the moment we walked in to order, but this Arbys staff was over... the top! We ordered inside the restaurant and took our food to go, when walking out we noticed we had a flat tire. Arbys wasclosing but the manager offered to help by letting us know we are allowed to wait inside if we need to wait for help even afterclosing, and she even called her husband/boyfriend to help in case we could not get the lug nuts loose. Then, to top it alloff, an Arbys employee named Dwight Crumb not only checked on us several times to see if we needed help, but he also helped liftthe spare tire onto the wheel and helped by placing the flat tire in the back of the truck. He was outstanding, courteous,friendly, sweet, kind, and went above and beyond to help, he even talked to our puppy! Thank you to Dwight, and thank youeveryone at Arbys for not just doing your job, but being the person/people who goes the extra mile! And the food was great too! Service was exceptional!! Read more

Tamara Myers 1 year ago
4

Got a Reuben it was delicious well-made didn't fall apart and quickly made also got the premium nuggets and not so great

Mary 1 year ago
5

The girl who took our order was very friendly and had a great personality.The food was good and it didn't take long to get our... order. Read more

gregg schwartz 1 year ago
4

It's Arby's...... I love Arby's and I am biast. I dislike the new design they're going to, I really like the Arby's sauce and... horsey sauce in the manual pumps, I can mix my stuff easier in the cups. Otherwise they'd get a 5 Read more

James Hall 1 year ago
5

Nice renovated clean Arby?s. Staff is nice and service is quick. Restaurant was clean and overall a good experience

Jason Blanton 2 years ago
5

One of the best Arby's we have been to. We ordered the 5 classic roast beef for 10$ . The sandwiches were clearly made to... order. They were hot, juicy and delicious ????. We also ordered a large curly fry and they were crispy and cooked toperfection. The manager was checked us out . She was fun and playful......The bathrooms were CLEAN!!! ???? I wasn't surprised. Great job , Great Arbys Read more