Reviews for Dairy Queen Grill & Chill in Vaughan, ON
Received DQ's coupons so visited with my family of 4. We first ordered a 2-can-dine meal with 1 coupon. After which, we... intended to order some desserts with 2 other coupons (i.e. 1 coupon for a discounted dip small cone, 1 coupon for a regularpriced blizzard with another discounted blizzard and a separate regular dip cone at regular price). However, the staff thererefused to accept 2 further coupons, saying only 1 further coupon can be used with the reason being "only 1 coupon per 2 people"and emphasized that "this is even written on the coupon". I pointed out that, in fact, the coupon stated "1 coupon per customerper visit" and we are 4 customers so there should actually be 3 more coupons left to use on this visit. The staff insisted torefuse acceptance and, this time changing her reason, arguing "but you came in as a family". I was awe-struck as I cannotcomprehend how that is at all relevant. I said "there is no mentioning anything about or against a 'family' on the coupon". But the staff still refused for no good reason. I felt strongly disappointed and disrespected but did not continue to arguewith her. Obviously, she was making things up along the way to make things difficult for us for god-knows-why. We ended upleaving and purchasing nothing at all. I would not like to say that this could be a discrimination against family status merelybecause we walked in as a "family". Nonetheless, the staff's reasons for refusal changed arbitrarily and she appeared to not befamiliar with the rules written on the coupons at all. She was throwing out businesses for no good reason. It would be uselessfor the company to mail out coupons as a promotion to attract customers and businesses with staff as such, who does not complywith the rules written black & white on the coupons but decided to rewrite and invent new rules on her own. The company wouldonly be printing and mailing coupons for nothing but waste of money. This incident is damaging to the Read more
I went to dairy queen and the cashier was polite and helped me ordered what I wanted as i havent been here before. When she made... the blizzard she tilt the cup upside down to show the quality of the blizzard. She also took the time to show me the cup sizeand what flavors are popular. I'm not sure of her name but they should make her manager. She had the right patience, care andmanners. The sundae I also had was amazing. I would definitely come here again. Thank you. Read more
Horrible experience and out first time trying ?food? from DQ ?.I bought food for 5 of us with coupons came out to $40 which was... still a rip off for what we received?.poutines we?re extremely DRY. Ordered two 4 piece chicken strip baskets ?wanted a chickensandwich and was told ?I can some back another day because they don?t have any? ?the strip baskets weren?t strips they were overcooked chicken chunks ?.with a handful of fries. I showed my brother what I got from our leftovers (which ended up in thegarbage since nobody wanted them) and he laughed and said that?s not what he received when he ordered a strip basket from aScarborough location and that his food was fresh and tasty. The whole drive home I was highly annoyed because none of the kidsenjoyed their food and it was my daughters birthday on top of it all. I could?ve wasted less time and money at a McDonald?sdrive-thru?. Read more
I have tried to order from this location multiple times from SkiptheDishes. Every single time, I get my order cancelled within... 10 minutes because 'restaurant is not responding'. Why are you listed on Skip if you cannot manage a few item order? Who isworking there? Is anyone? This is not an isolated incident - it's occurred at least 4 times over the course of a few months. Read more
Perfect place if you would like your blizzard to be a milkshake. Two out of three times now, we received melted ice cream and... twice asked for extra toppings (was charged too) but neither time did we receive them. Last time we'll be going to thislocation. LOL, love the generic feedback. Thanks and well done! Read more
I love Dairy Queen's ice cream quality. It's thick, rich and smooth! Came in and tried the new Spring Treat Collection, Fruity... Blast in a cup ($5.63 after tax). The flavour reminds me of Fruit Loops, wasn't a fan personally. Despite this flavour being amiss, all their other ice creams are pretty good. This location serves food too, not just ice cream. Also has drive through aswell. Staff were nice and helpful. Read more
Love this DQ. the staff are nice and helpful. Place is clean and organized. They make their ice-cream up-to DQ standards!!
Slowest drive through on planet Earth. Burned one full fuel tank to get my order! And this is what I got at the end.... Milkshake!!! Read more