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Reviews for Chipotle Mexican Grill in Ventura, CA

Yiyi Zhang 1 year ago
1

I would give 0 star to this Chipotle store if there is such an option. The white rice was completely uncooked in the sofritas... and chicken bowls and steak burrito. I talked to the manager and she didn't even apologize to what happened and just give me thehelpline number. I asked them to remake the bowl and they agreed but again in the 2nd bowl they made the rice is still undercooked. Also when they made us the order the 2nd time, they skipped the chicken in the sofritas and chicken bowl(not sure it isdue to mistake or dishonest). I again have to ask them to fix the order again. Apparently the employees/managers working therenot only lack the cooking skill needed but also the communication skill needed in taking orders and communicating to thecustomer. I have been a loyal customer of Chipotle for many years and this is the worst experience I had in any of the Chipotlestores. Seems Chipotle needs to ramp up on their employee training and seems the managers/workers at this store are completelynot qualified. Read more

Jason B. de Leon 1 year ago
5

???????????????????? This place is always great!! I get the salad but put everything on it except for the hotter salsa. Drinks... here are epic, sodas or other mixed choices that are healthier. They have an app to rack up points which I?ve never redeemed. Looking forward to my next meal here, it?s that good. My Server Candace was very helpful and kind, I could eat this meal againand again. ???????????????????? Read more

Cynthia Ramirez 1 year ago
3

Decent Mexican food but really, WHITE rice? I like their bowls, fill it to the brim and you've got enough to eat 2 meals, lunch... and dinner (for a big guy, one meal). I don't eat beef so I can't say anything about it, but their chicken is delicious. Read more

Bill Brummal 1 year ago
2

Workers behind the counter took their sweet and precious time acknowledging my presence and then taking my order. My burrito is... pretty tasty, but I hope I don't get tomain poisoning after this visit today. The meats and toppings looked old, not fresh atall. Very dirty dining room all throughout. Tables and chairs are in dire need of bussing and wiping, and floors are filthy. I almost started to lose my appetite before I began eating my lunch. And tell me, please, why is the food served on PIZZA PANS? They don't make pizza here, so what's up with that? Definitely not coming back. Read more

LOVE LIFE 1 year ago
1

The worst chipotle i?ve ever been too. Taking too many orders at once on the line. Only have one type of rice and two types of... meats. Messing up order at the register and charging me incorrectly. I use to work at a chipotle and this one is a hot mess. Read more

Jose Arellano 1 year ago
5

Same old thing pricey but good, they were rood, the homage drinks are put away 20 min before closing so the employees can get... a head start UHHHH HELLO you close at 10 pm??, plus the kid at the register was super rood when confronted him about it, imnever going back to this location Read more

Mark Jordan 1 year ago
3

Chipotle is usually great but this place makes a lot of mistakes on online orders and the manager lady hates her job. Maybe it?s... hard to get good help right now - or tell a customer something is out instead of just leaving things out. But I still chance itfor their burritos and bowls. Read more

Steve Uscio 2 years ago
4

Chipotle is a good fast food restaurant. They make it easy for you to select your condiments for your meal. It is not a self... served but very fast. The restaurant is clean and orderly. Paying for my food was slow. A little unorganized with the staffingwhen it comes to paying. Overall it is a great place to get fresh quality fast food to dine in or takeout. Good food for allages. Read more