Reviews for Cold Stone Creamery in Vernal, UT
Vernal's Cold Stone always hits the spot. The staff is friendly and industrious, warm and welcoming from the time you arrive... until your departure. Highly recommended! The ice cream is top notch. Read more
The employees clearly don't want to be there and neither does the ice cream, which comes pre melted. The only thing that seems... to enjoy its stay are the dipped waffle cones that taste old enough to vote. Read more
Waited about 15 minutes for the worker to finish the previous customers order which normally wouldn't have been an issue until 4... more workers came from the back room as soon as he finished the smoothies for the last people. Too bad since I really likecold stones products but it seems this franchisee needs to do some follow up customer service training. Read more
Top notch ice cream! I am not a coffee lover, but I tried the Coffee Lover with sweet cream instead of coffee base. It was... amazing! Toffee, roasted almonds and caramel. Crunchy, creamy, buttery. I think I found my new favorite! Cold Stone in Vernal isalways excellent. Great quality ice cream, fun atmosphere and great customer service combine to win my regular return visits. Read more
Normally we love cold stone but this last time we totally got jipped! We ordered 4 ice cream and none were even filled to the... rim of the cup. Usually they are over but our kids left wanting more ice cream because they barely got any, and me and myhusband usually share a med, we both got larges hoping to take some home, nope it was so little it was sad. Only male working inthe store 7/16 middle of day needs retrained. Read more
The manager of this place did a FANTASTIC job with my son's class field trip to their store! She was super energetic, friendly... and ran that store like a boss in the process! We love Cold Stone now! Delicious ice cream! And a discount when it's snowing :) Read more
Staff was great!! Made my ice cream exactly how I like it, cold! Kennedy made me an ice cream combination that was to die for!... Pistachio ice cream, marshmallows, and chocolate shavings. She was very friendly as was all staff. Management could be changedthough, I have seen and heard many bad things about how the business is run. Overall great establishment, but how it isrun...might not be there much longer. Read more
MAN THIS IS SOME DARN GOOD ICE CREAM! I have a dairy problem but this ice cream is honestly worth it! Very good, 10/10!