Reviews for Starbucks in Vernon Township, NJ
Espresso machine is always broken here. Not worth a trip.
Don't say you're open til 8pm if you're actually already closed at 3:30pm on a Thursday that's not a holiday. I drove half an... hour one way for this and regardless of being a pregnant lady with a VERY specific craving, that kind of false info isabsolutely unprofessional and unacceptable. Read more
Cassie (the manager) from the Acme Starbucks in Vernon is an absolute delight. She is so sweet and patient and makes the drinks... absolutely perfect. We were there and my gf didn?t know what to order and Cassie could tell she was hesitant & she talked to herabout her favorite flavors and shared her favorite recipe with us. She did not have to humor us but she did and made our wholeexperience absolutely perfect. We now go to this location everytime because of her and the quality of service and drinks. 10/10 Read more
Came here at 7pm espresso machine was broken so no hot or iced coffee. I figured that was just an excuse to close earlier since... the barista was chilling with her friends waiting on her to finish up. I was right!! Everything was put away and the store waspretty much closed. I?m 100% sure the espresso machine was turned off by the employee and cleaned for closing at 7pm or earlierso they tell customers it?s broken. After reading reviews seems like the espresso machine is always broken lol. Management needsto do some investigating because I?m sure shes clocked in until posted hours too?. Read more
My daughter was happy with her frappachino but I was disappointed to see for such a large establishment that NO ONE WAS ALLOWED... TO STAY AND DINE/DRINK IN. all the tables were pushed and chairs stacked against the wall. Dine in is allowed to resume in NJ,and has been for months. Why with so much room to social distance can they not allow their patrons to dine in ??? Read more
Thank you for being one of the only Starbucks to stay open during the past few months. I usually go to Sparta, but since they... closed along with many other locations, I started coming to this one, which I never realized was here! I want to thank theemployees for being there every day, and being so friendly and fun to talk to every morning during this stressful time. My drinkwas usually in the making before I even walked up to the register. As soon as the morning shift saw me, they knew my drinkwithin a few days and I have nothing but good things to say about this Starbucks. I will be coming to the Vernon Starbucks moreoften now. Thank you so much for providing such exceptional customer service! Read more
Normally great when they're on point with your order but lately it seems every other time I visit in the evenings, their... expresso machine is out of order. I would have expected a shop with a primary business of making coffee drinks to have a back-up system in place. Or perhaps the baristas are overworked and simply hang up the "out of order" sign to make their job abit easier. Both problems are a management issue. Read more
Very long lines and past times they ran out of espresso.