Reviews for Jersey Mike's Subs in Vernon Hills, IL

Ordered the roast beef regular. ???????? It was good, service was good. Bit pricey $9.60 but of course I understand the supply... cost since I am in the food trucking industry. Jersey Mike's is better than Subway & Jimmy John's for sure. The place was clean& the staff was friendly on my visit so I guess it depends on when & who is working according to the negative reviews I've read???? Read more

Excellent customer service from the guys here. Delicious sandwiches too.

Went to the Vernon Hills store and the place was filthy and the assistant gm was rude and an extremely poor representation of... the company. 0 customer service skills, he seemed to be annoyed the moment I walked in and throughout making both sandwiches.He was mad that I asked for cold toppings for my hot sub before he wrapped it and then proceeded to tell me in an annoyed tonethat I should have told him that before he made the sub. WHY in the world would that matter and I'm the customer and also aretail manager and his response should have been "no problem". Thank goodness this isn't my normal location because I would notbe returning. He was sure to tell me that he was the assistant manager or assistant gm when I asked for his name as if thatwould be an excuse for his behavior. Looks like your management needs a class in customer service and cleanliness....good luckwith that Read more

Quick and fresh ingredients. Really like their soda selection too. Wish it wasn't so hard to get to by foot. Much easier to... drive here than walk. Read more

This place is a joke, kids working there unplug the phone so no orders can be taken, I come in store 4 pimple face boys tell me... they are under staffed and they unplugged the phone . I started with my order and they messed it up and I?m only one in store .Later I had a coupon and they would not accept it with my follow up order. Hope owner reads this . Hire some kids with someknowledge in field , please. Will tell others not to come here . Read more

Good service. Fast and accurate. Sandwiches were good. Well run store. Clean tables. Great for a quick bite or cold cut... sandwich. Deli style meat cut to order. Give them a try for yourself! Read more

Pretty much the best chain sub store anywhere. I've had better, but for more money, and at some local place that looks like it... wasn't super clean. Mike's is really good, for a good price, and a very very clean, pleasant place. If they were in a nicerlocation (not a strip mall) they would probably crush the competition. I've had five kinds of sandwiches from here, and all werevery good. Read more

Stopped in for a quick bite with my wife. First visit to Jersey Mike's in a few years. Had only been to this store once before... as we don't have one near us. Had an outstanding tuna with jalepeños. My wife had a ham and provolone and she loved it!! Theguys working there were super nice and helpful. Will definitely look to stop here again next time we're in the area. Read more