Reviews for KFC in Vernon Hills, IL
Extremely rude at the window, and the sad part is that it happened to be the store manager, she is missing a finger in one of... her hands and this makes her miserable, so she spread misery to the clients, i remember her being rude in previous occasions ,she was almost holding my food hostage and said to me ! I hope the food makes u sick ????!!! I called the store afterwards andshe kept being super unprofessional and rude. P.s will never be going back there, and also make it a report to BBB immediately. Read more
Sept 27 2022: Location had sign saying it was closed for both dine in and for carry out options. Mobile ordering was the only... option allowed. Read more
$26 dollars for 8pcs chicken with two sides. They went up. Then the chicken is small ( look at attached pic) the macaroni is... soupy( see attached pic) and the gravy for mash potatoes was watery. How are they still around? One thing I hate is wastingmoney. If you going to charge this amount please be worth it or do better. Disappointed! Read more
They literally take FOREVER. I come in to get door dash orders and they?re not even busy inside the restaurant or in the drive... thru and it takes forever for them to put the order out, even if it?s a small order! The nationwide employee shortage isn?t evenan excuse for it. I always end up having to apologize to the person I?m picking up for that the wait is long. Read more
TERRIBLE. We ordered a 5pc tender with a side of mashed potatoes and Mac n cheese and a side of ranch. They gave us two fries... with the 3 pc tenders and no ranch. Also, no receipt. We went inside and showed them the 3 tenders after just pulling away fromthe drive thru to which she claimed she didn?t hear us say 5 piece. You asked us 3 or 5 in the drive thru and we repeated 5. Wehad to return one of the fries to get the mashed potatoes as well. They?re so innaccurate and customer service is TERRIBLE. Themanager came out and said we were wrong, but we requested they pull up the receipt. When they pulled up the receipt, we wereright. The manager hid in the back and would not apologize for their mistake. Additionally, the manager said if they are twostars then you shouldn?t eat there. So, don?t eat there! Read more
Bad custome service asked for 10 PC for $30 advertising on the drive through. Very unpolite advise me that they don't have it... anymore and they cannot give it. I was about to let it be. But the way they handled the conversation was really mean. So, Iasked to honor advertising. Asked for the name on the person at the drive through didn't understand the name. I told aboutreporting the issue the lady at front told me we are not corporation go ahead do it. What a terrific way of handling customer.Now I understand the three stars rating Read more
Place was completely disgusting. Food everywhere. Floor, tables. Baby seat up to a table with no one in the place and food all... over it. Was told they weren?t serving grilled in buffet, then ended up being some out later. All the chicken was dry. Grilled,original and crispy. Also, no seasoning. Tasted bland. Read more
I went some minute's after opening time, to get fresh hott chicken ????. Just ???? disliked that they only have soda options &... no more cookie ???? in the meal. The drive-thru employee should be more friendly & learn how to ????. Overall got a quick bitefor $8 Read more