Reviews for Potbelly in Vernon Hills, IL
Ordered online as always. Again, they got my sandwich wrong. I put DO NOT TOAST in capital letters, but it still gets toasted.... Ordered double meat, it was all rolled in one section of the bread. So disappointing. Read more
I wish I could give them NO stars. I ordered an Italian sub. Half of the toppings were missing. My sub was dry and flavorless. I... WILL never order again from this place. Lots of other places where customers are valued. CIAO! Read more
Thank you potbelly for bringing back the pastrami sandwich! Advertisements usually don't work for me and I have not been here... for over a year now but the pastrami got me back in the door it was excellent! Read more
First bad experience was when I brought my wife here and the teens running the store sat in the back room blowing smoke/vape... clouds instead of changing the soda out (3/4 sodas were just spraying out water and had not been changed) or taking our order.We didn't leave a bad review because maybe it was a one off. A few days later I come back in and 1 coworker is sitting at atable eating and the other is in the backroom. I waited close to 10minutes without being served and walked out to buy foodelsewhere. I guess they would rather watch you stand in line than to ask their coworkers to stop doing smoke tricks in the backand take my order. 1 star is kind (and I can't rate lower on google reviews) Read more
This could become your next sandwich spot. You'll like it quite a lot. Start by selecting your bread, Then you can choose your... spread. As the sign says, "Ya Gotta Get it HOT" Read more
This place is good when less customers waiting in queue. The moment you see more than 3 people waiting, sandwiches didn?t come... out well.. over burned, not a good experience. Read more
I had the New Jersey Joe sandwich and the wreck. Both were very flavorful and filled me up. They had the perfect amount of... toppings and seasonings without being soggy or overly salty. The service was friendly and fast with being personable as well.Location is in a strip mall right on the corner and parking is easy for you to get your sandwich. Read more
If you want cancer, try placing an order through their desktop website. Order indefinitely "processing", and never actually went... through. Gave like 10 minutes "process", then tried to reload, go back, then give it more time. Ended up getting something elsefor my family. Read more