Reviews for Dunkin' in Verona, NJ
Went in at 9:35 pm in 10/26/22. They would not make a coolata. Seems to me if they?re open till 10 pm the girl didn?t want to be... bothered. Spread the word. Go to any other Dunkin but this one. Fire her lazy self. Went somewhere else Read more
Love this location always friendly and fast service even when packed line moves fast ??????
Very rude customer service. The girl that wears 20 masks always has an attitude when I?m ordering. I have always been polite and... clear when I order. If this is not a job you want please look elsewhere. Read more
The only thing positive about this Dunkin? Donuts is it?s location. The staff are rude and never get the orders correct. The... only reason to stop here is it?s convenient location. Read more
Very very poor customer service. I understand that irate customer can be a challenge but as a manager you shouldn?t be yelling... and cursing in front of other customers! I quickly exited the door when I noticed the manager was becoming aggressive towardsanother customer Read more
What's the point of ordering ahead on the app if they get your order wrong half of the time? Plus, the female employees here are... particularly rude. They need more training and more staff - granted it's a small location inside of a gas station mart, but it'sa busy stop along a lot of people's work commute, so they need to get with the program. Read more
Gets busy but service is fast. Recommend using the app to pre order for a quicker stop and go. Having the quick store in the... same building is convenient to grab things other than offered by DD. Service is focused on speed rather than friendly, so don'texpect great interaction. Just take it and go. Read more
They ALWAYS get my order wrong. The only reason I go back there is because of the convenient location. Today, I ordered a medium... peppermint mocha and they gave me a small latte. Read more