Reviews for Browns Crafthouse Vic West in Victoria, BC

Lots of good stuff to say about this establishment for sure! Great variety of beers, and drinks, decent food and friendly staff.... I understand they were very busy, however, when I got to my vehicle I realized I had lost my keys. When I returned to ask thehostess if she could go have a look for them at my table, her manager instructed her to take my number and call me if they'turned up'. When a client who just left your establishment comes back asking for help because they lost their keys, I think itjust makes good sense to take one minute and have a look on their behalf. Good customer service isn't rocket science. :) Read more

Absolutely my face pub restaurant in the city of Victoria & in West Vic/Esquimalt. How they consistently not only hit the mark... every time but somehow get it better each time I eat the same thing over & over, not sure, but the Wow factor is there, friendlyprofessional service, awesome bar/mixologist, food super yum, hot, crispy, oozing delightful goodness over & over again! Asalways, my burger, the BBQ Bacon cheese burger, amazing, the Parm fries, crisp, just enough parm, garlic aioli & the deep friedmac 'n cheese balls with an amazing marina sauce with a full on 'the real deal' cold vodka with olives martini......They get it!Service, taste, presentation & vibe! Bravo Brown's Crafthouse Vic West on Wilson. You are the best! This was my farewell martiniburger dinner as I am moving to The Okanagan next week, but might have to pop in for just one more before I go. And thatmartini! A simple thing really but rarely does one get it as right as tonight! Thank you! xB?????????? Read more

We randomly stopped for lunch at the Seymour location. Greeted by the bartender and then by the waiter. We were quickly seated... and our drink order was taken. Drinks came and food order taken. All happened in the matter of minutes. Our waiter was friendlyand knowledgeable about the menu. I asked his advice on three different menu items as I could not decide. Our food was hot andvery delicious. I will try the Vic west location when I go home. Read more

Sooooooo, it was not busy and inside was nice. Our server gave us our drinks and we waited at least over 30 min for our meal. ... I ordered the spicy crispy chicken and my wife got the turkey dip. My burger wasn't really hot nor spicy and my wife's meal wasdry and rough to eat. We saw our server soon as we got our meals and did not even offer us water or a refill in our drinks, she even walked by us at least 5 times with a empty glass and did not even talk to us. My meal was okay, our server was notgood at all, and the prices were too high. Read more

Sat out on the lawn with pinic tables....it was great. So nice in the sunshine. Other patrons had dogs at their table....love... seeing that. Read more

Great atmosphere and service. Nachos were pretty darn tasty but my friend's macaroni bites were stone cold. The waitress... replaced them immediately! Also, this place had an impressive selection of local beers!! Read more

First time here. Ordered the Hangover Flight (so great). Had the parmesan garlic fries (perfect). Then had the Crispy chicken... Raman (terrific). Read more

Had a great lunch experience here, for my first visit. The staff were friendly and very attentive, and we were seated, ordered... and served lunch faster than expected. Especially as it was busier than expected. The menu is a good size, without endlessoptions. So many dishes looked good enough to invite return visits. We sat out on the covered patio, under space heaters thatmade me feel like bread in a toaster. Thankfully the server lowered it for us. I had the Cowboy salad, and while plentiful andtasty, my sole complaint was the dressing was too light. The rougher wooden tabletops aren't smooth, and there was long blindhair stuck in ours. Must be very hard to keep clean. Then the closet size washroom was claustrophobic, and washing my hands madethe air dryer sensor trigger and blow the water everywhere. Whoever designed this didn't try using it too. Not a big deal tho,I'd go back. Read more