Best customer service .,best quality. Special thanks to behrus ,he was so nice..
We got great service when we went
The man that took our order was very rude and arrogant. Judging from the other reviews, he is the owner of this establishment which is shocking. When we arrived home, we noticed that one of our burgers was missing from the two tries. I tried to call the restaurant and no answer. First and last time here.
Harvey's like I remembered it, nothing to complain about! The burgers got the unique Harvey's taste and I can always be down for it. Rotate between Harvey's, McDonald's and a and w for the fast food style burgers haha
Drive-through experience was very good. Ordered a double original with cheese. Once I got home and open the wrap noticed the meat was burned, took a closer look at the patties were dry and definitely overcooked. Even a dog would not have eaten this. Very dissapointed. Did go back and obtained a refund the following day (manager wasn't too pleased about it).
I love Harvey's, but first and last time visiting this location. The owner, goes by the name of Bell when I asked to have his full name as I assured him that I would be making a formal complaint in regards to my in store customer experience. He treats his customers with no respect. I offended him when I asked to use my coupon codes, he refused every opportunity. He dispappeared for about 3 min, when I realized that he was serving the drive and counter tills. I was trying to décide what to order from the menu....But he was in such a hurry that he asked that I go to the back of the line if I was not ready to order.... the actual reason is that he was not interested in my questions about the menu. In my hot-dog, I wanted extra pickels, but apparently employes have received instructions.... as she did not want to put more than two, shaking her head 'NO' at me... I insisted that I wanted 4 and had to ask 3 times to be well served. This is the short version of my in store experience, my full statement was made at corporate level as I was humiliated, ridiculized and laughed at in the face by the store owner, after 2 days, I have not yet come around with this experience, still shaken up.
Harvey's is one of my favorite fast food chains. I love their concept. You can watch them prep your food and you can choose your ingredients in your burger! Custom choices galore. This location is pretty awesome. Food is pretty good. My complaint is their takeout, they sometimes don't get your order right. Also the onion rings tend to served in less than generous portions.
Just about killed myself walking to the store. There was ice all over the sidewalk to the store. When I told the manager he insisted that he put out salt. It was pointless to tell him otherwise... So here you go...
Looking to try something new? Come to Harvey's in Vimont where you can try canadian food like our tasty chicken. We aim to make you have the most healthy experience while at our restaurant. You can call us at (450) 667-1417 to ask any questions.
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