Reviews for Harvey's in Vimont, QC
Je n'ai vraiment pas aimer le service de votre Harvey's Dommage parce que cest un de mes restaurant préferé. When the service... is dry, emotionless and careless, it doesn't not make me or anyone want to go back. Whether you are closing or opening, customer service remains customer service. Any question I would ask was a bother. At this point the food didn't matter Verydisappointing Read more
A buddy living near in the area of Laval Northeast who is an excellent chef and a previous restaurant owner, wanted some junk... food. He got coupons in the mail and gave me a shout and we hung up for the day and we went to this Harvey's in his part oftown. It was relatively empty and half of it was chained off. The good half with the booths that would have been comfortable.The metal chairs that I pulled out made that scraping metal heavy chair sound on the floor and the clientele was fairly sparseand rather shabby looking. The owner and his head cashier had to confer over the order that was very simple and I expectedexcellent hospitality from people that seem to be maybe Middle Eastern or some other nationality that is known for great food. Iguess he bought the franchise for that location. My buddy wasn't impressed with their confusion and lack of service and rathersparse communication and not one smile. However the place is good looking and well kept and very clean and for a fast food placeit was rather attractive looking, with a lot of glass to view out of and let in the light all around the place. I went for theAngus burger knowing that is the top quality one and my buddy had a burger that cost him he said a dollar or one and a halfdollars less. That was no Angus burger meat but some prefab something or other and he felt the same about his regular burger.Fortunately there was an incredible charcuterie with amazing pastry that cleaned our pallets and we were pleased to go back tohis place where he made fabulous cappuccinos along with the desserts we picked up. They meant not be able to control thefranchise food quality in this Harvey's but it's a good looking fast food joint and looks all fresh and brand new and they couldlearn to smile and make it a friendlier experience. They look like they could definitely do a great job so maybe it's a newfranchise or new people running it. The old standard of thank you for coming to wherever you are and we hope to Read more
Best customer service .,best quality. Special thanks to behrus ,he was so nice..
The man that took our order was very rude and arrogant. Judging from the other reviews, he is the owner of this establishment... which is shocking. When we arrived home, we noticed that one of our burgers was missing from the two tries. I tried to call therestaurant and no answer. First and last time here. Read more
Drive-through experience was very good. Ordered a double original with cheese. Once I got home and open the wrap noticed the... meat was burned, took a closer look at the patties were dry and definitely overcooked. Even a dog would not have eaten this.Very dissapointed. Did go back and obtained a refund the following day (manager wasn't too pleased about it). Read more
I love Harvey's, but first and last time visiting this location. The owner, goes by the name of Bell when I asked to have his... full name as I assured him that I would be making a formal complaint in regards to my in store customer experience. He treatshis customers with no respect. I offended him when I asked to use my coupon codes, he refused every opportunity. He dispappearedfor about 3 min, when I realized that he was serving the drive and counter tills. I was trying to décide what to order from themenu....But he was in such a hurry that he asked that I go to the back of the line if I was not ready to order.... the actualreason is that he was not interested in my questions about the menu. In my hot-dog, I wanted extra pickels, but apparentlyemployes have received instructions.... as she did not want to put more than two, shaking her head 'NO' at me... I insisted thatI wanted 4 and had to ask 3 times to be well served. This is the short version of my in store experience, my full statement wasmade at corporate level as I was humiliated, ridiculized and laughed at in the face by the store owner, after 2 days, I have notyet come around with this experience, still shaken up. Read more
Just about killed myself walking to the store. There was ice all over the sidewalk to the store. When I told the manager he... insisted that he put out salt. It was pointless to tell him otherwise... So here you go... Read more
Very disappointed in portion of large fries. Looks like a medium 3.50$ for less than a handful of fries is a rip off.