Reviews for El Rancho Viejo in Vinton, VA
Food has greatly declined in the last few months. The server argued with me about what I ordered and what I received. Two total... different items. Then we never got refills of drinks. She knew we were not happy. So she avoided our table. Read more
Well, to start, there was literally no one else in the place, and our drinks were still empty twice and ran out of chips. Then,... it took an act of Congress to get our check bc the two women were sitting in the booths in the other side of the restaurant, ontheir phone. No wonder no one goes there, the service is outstandingly horrible and slow, they obviously do not care to wait onothers, and the place clearly has not been health inspected in many years! Just look up and you?ll see why: black mold and cakedon dust doesn?t get like that from 6 months. Read more
The staff especially the female manager are horrible people. They have no care for employees whatsoever. They have staff that... put their fingers in the food and feed it to customers. They rip off customers so much with high price food. They will evenhack your credit card if you pay with that method, because they will take all ur money out. So always pay in cash. They evengive alcohol to minors just to make more money. The owner would even get some of the waitresses/female customers to stay andhave drinks with him. So the ABC needs to get involved, also there are several other things that I haven?t covered but yes thisis a big sum of what happens there. Another reason would be is that they don?t pay their employees all their money and even hasthe manager steal money and tips from the waitresses. Read more
Excellent and plentiful food! Great service with Marie and Iris! I will be back!
Place has went down hill. Tastes like they never change their oil for fried foods and they burnt every dish brought to 2 tables... during my visit. Terrible experience. Never going back. just plain out disgusting food. Read more
This is another place my wife and I have enjoyed over the years. Again another fine meal and Hermelinda was such a great... server. Love the chips and salsa too !! Read more
The food was ok. A little stingy on the salsa, barely 1/4 full. The tortilla soup was very disappointing. The soup portion was... generous but lacked flavor. I ordered the chicken fajita burrito and I've never seen chicken the color of orange I've seentoday. Overall I'm under impressed and will choose to dine elsewhere next time. Read more
Have ate at this restaurant several times over the past couple years - they have gone down in quality of food taste and the... amount of food they give you. Started off with the worst sweet tea I have ever had (looked like weak dirty water) switched overto soft drink after trying another glass which was worse than the 1st. My chicken fajitas were dry with tons of onions & peppersbut very skimpy on amount of chicken given !!! Just not impressed with this place (never have been) but will be my last !!! Forgood service and great food go to Pancho in Vinton they will take care of you Read more