Reviews for The Habit Burger Grill in Vista, CA
Happy clerk @ window. Tried the new roasted cauliflower, sweet potato fries & hamburger. Enjoy that they have other options than... soda pop. Read more
Update - ordered again today. They were checking Food like crazy and making sure all was good to go. Order was perfect, very... much appreciated the hard work ty! Food is bomb. Just check your order, they switch out my French onion for a normal burger.Lucky the fam was eating in the car. So I went back in to swap it out for what I ordered. Please make sure the orders arecorrect. Read more
Great burgers and sides. My favorite fast food outlet now. Yesterday I had the chicken club sandwich. Very well done. The... bread was browned on the grill and the sandwich had a perfect size of chicken and avocado. My only criticism is that when Iused the automated ordering system it kept kicking me out for taking too long. I've used it before with no problem. Maybe theychanged the system. I recommend Habit highly. Read more
My first time at the Habit and definitely last... The charburger for $11 was worse than any cheap burger one can get at... McDonalds and the tuna in the tuna sandwich did't taste like tuna or even fish. Had to throw it away. This fast food place hastopped Jack in the Box, and I thought Jack was the pits..... Read more
Frightening! I give it a one because there isn't a 0 option. Today my daughter and I went to the drive through and were the... second car in line at the window. To our utter shock, the employee was leaning and then practically hanging out of the window tointeract with a customer in a white Ford Flex. It was obvious that they knew each other by the amount of time that they werechatting. This is not the appalling part, the amount of physical touching between them was odd in a food drive-up. The employeeand the customer were reaching out to each other and holding hands and the customer also caressed the employee's face. As wewaited for our food, hoping it would be hot, the employee had her phone out to take photos and SELFIES of them together- here iswhere she is hanging out THE HABIT window. I find it outrageous that during this time-the COVID era- that this could beacceptable behavior. She never left our sight or went to a restroom to wash her hands. WHAT? We asked to speak with themanager and the same employee came to the window. WOW! So, Whitney, the manager listens to our questions about her behavior andwhether she is aware of COVID. We expressed our concerns about FOOD SAFETY and health regulations with food. She was rude,looking blankly at us until I asked was she not going to apologize? "Oh, I was just going to " But-she didn't until we asked hertoo. She was flippant and arrogant when we said that we would be notifying corporate and said her job might be in jeopardy, shereplied no it won't. Then she leaned out of the window as we pulled away to yell something directed at us about us not beingnice people. Hmmm... This person, Whitney is The Habit's choice for management? They must not have any safe food preparing orhealth department training, or any concerns about the food being handed to customers. P.S. We were on the way home from mydaughter receiving a serious medical treatment and I was headed home to a husband who had very serious neck surgery Read more
I recently went to the new Vista, CA location and the manager Whitney was incredibly rude in the drive through. First she is... touching the hands and faces of someone in the care ahead of us, taking up time for us to get warm food. Then she took selfieswith the person while our food could be getting cold. Then she went and just touched our food/drinks without washing her handsor anything. Do you think it's right in covid times to be touching customers and them touching food? Then when we went to talkto her she didn't say sorry until we asked for it and was very rude and told us good luck on being nice. No manager of a storeshould treat a customer who is already paying higher amounts of food at your locations just to be treated rude and feeling likeour food and drinks are unsafe. Especially with the car ahead of us being a covid denier. This is a pandemic still and thereshould be better customer service AND better care of food. No gloves, no washing hands. She shouldn't be a manager of a storewhen she can't follow basic food etiquette and I'm sure there is a place to report you for not doing the right thing. Get backto me with the reasoning for ALL of this. Then I will be going to all social media channels and reporting your location as beingunsafe and Whitney said she would never lose her job anyways. What is that about? I manage retail and would be FIRED if Itreated people this way and wS unsafe with food. I will be reporting to the food safety board. And will be going up corporate toreport this. Read more
Very disappointed with this location. Ordered a 10 piece chicken with a 1/2 Onion Rings 1/2 Fries right before my other guest in... my party. My other guest received their food in a timely manner, but my meal didn't come out after over 10 minutes. I asked andthey said they were waiting on the chicken. 19 minutes after I ordered the food finally came out. The chicken was completely rawon the inside. 2nd time I've had a raw food experience at this location already. Got my money back and went to Chick Fil A Read more
They have the best burgers. Had one with portobello mushrooms it was delicious Loved it. The onion rings were pretty tasty. No... need to go anywhere else for a burger. Read more