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Reviews for Panda Express in Waipahu, HI

Leon BIGPAKE Ho 1 year ago
4

Aloha peoples; so we all know what Pandas offers and it's straight up Cali style chinese or Asian food that is good and usually... always satisfying. Don't get me wrong it's not true chinese but it's still good. This location sometimes can be quick and goodbut sometimes the staff can be slow or unattentive to it's customers that are in line. They worry more about phone orders,and tome that's a no no. You must focus on customers in front of you always. Read more

Ernie P. 3 years ago
5

Well run and friendly service. Limited menu but most favorites are still there. Online ordering works well and good ready at... expected time. Lots of parking on weekend depsite COSTCO crowds next door. Read more

L. W. 4 years ago
4

Great customer service, tho app can be glitchy and doesn't always offer the same options as the store. High turnover + smaller... pre-cooked batches = fresher food. It's consistently Panda otherwise, though. You know what you're getting when you orderhere. 1 large, clean unisex bathroom, though no changing table options. Ample seating, room for strollers, and frequentlycleaned when we've been. Better for groups than other Pandas in area. Free parking, though spaces can be tight and becauseCostco is nearby, the parking lot can be a little MadMax at times. The staff here are nice, although some language barriers attimes. Fresh veg and reasonable prices, with better seating options than other Panda Expresses in the area. Read more

Randi Salis 4 years ago
5

We went to this location on our way home tonight. Came in about 8:15pm and they close at 9pm. The store was very clean. The... selection of sides were not as large as going during a normal time (which I expected bc of the time). The employee, Carmen (Ibelieve she?s a manager) asked if we wanted samples, gave them to the kids and also let us know that fried rice was currentlybeing made. She then asked if we were ready to order. A few dishes we normally order was empty on the line and Carmen asked howmany orders of that food (string bean chicken and super greens) we wanted and had the cook make the appropriate amount. I didnot expect this at all! I?ve never experienced such great customer service from any panda location! I have had the employees ata few other locations tell me that whatever was out on the line was all that would be served (even if it looked like It has beensitting for a while and I accepted it and understood because they were close to closing time). But not here! They were friendlyand had excellent customer service. My son even mentioned that their fried rice is good and has lots of flavor. We normally goto the mililani location bc it?s closer but he hates how they make their rice. The past couple times it has had no flavor! Wewill definitely be going back to Waipio. The staff are friendly, the inside is clean with a large seating area and the customerservice was exceptional. The only complaint is the parking lot is small and can get hectic as certain times but tonight it was abreeze! Read more

Victoria Rios-Furlow 4 years ago
5

Surprisingly huge space. The restaurant is clean, the food is hot and delicious, and the customer service is outstanding.

Keithlynn Gramberg 5 years ago
5

Panda Express, always delicious meals. I often get the orange chicken with fried rice. Never a complaint from me. Thank you... Panda Express for continuing to deliver quality, flavorful food. Read more

Michele Villegas 5 years ago
3

The restaurant is located in a strip mall. Parking and traffic flow can sometimes be a problem. There is a Starbucks with a... drive thru which sometimes backs up to entrance of the parking lot. Frustrating and annoying if you are wanting to enter theparking lot. The employees are always cheerful and accommodating. For someone like me, who is looking for healthier options,Panda Express fits the bill. I am able to choose steamed vegetables as my "starch/side" option, and they have several main dishoptions that are designated as "smart wok" selections. Their smart wok selections are lower in calories than their other dishes,and many times they include yummy vegetables. Since I need a starch to offset the main dish they also allow you to "half" yourstarch/side option. I chose white rice (but you can also choose brown rice), and the steamed vegetables. A good alternative whenI am tired of eating salads and grilled chicken sandwiches when eating out. Read more

Luzcille Gregorio 5 years ago
4

I've always had a pleasant experience here. Service has always been good. My kids and husband enjoy the food, especially the... orange chicken. When I'm in a pinch this is our go to for a fast dinner! Read more