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Reviews for Buffalo Wild Wings in St Cloud, MN

Dahlberg Dahlberg 1 year ago
1

Extremely disappointed in the customer service here. I ordered a bundle of wings and fries and the team forgot to include the... fries in my take out order. When I called in about the issue, the employee who answered the phone told me it wasn?t a big dealbecause it?s only fries and they didn?t forget wings. I told them that is a crazy way to look at it as either way I paid forsomething and didn?t receive it. Allegedly she put me on with their manager (I?m hoping maybe it wasn?t since they blatantlylied to me) however the manager came on the phone apologizing for the issue and promised to send a gift card for theinconvenience since there was nothing else she could do like credit a fries to my account or refund me for a partial amount. Shestated she was doing it that evening and to expect it within a couple days. It?s three weeks later I never received anything, soI?m beginning to think they just said these things to get me off the phone and do not actually cared they made a mistake andbasically just took money from us for nothing. If you come here, just get wings because that?s the only thing they?ll care tofix the issue on. God forbid you want some fries or appetizers to go with your meal. Update 11/12/22: I reached via the linkyou provided and still have yet to receive any resolution to the issue. Very disappointing. Used to stop by weekly, haven?t beenback since. The poor customer service has taken our weekly date nights elsewhere. Very unfortunate as we love the food here but?the service has just been so disappointing. So careless, management included. Read more

Nicholas Jibben 1 year ago
1

Beyond frustrating. I keep coming back like an idiot expecting it to be better because there's no way it can always be this... bad...but nope, it's always this bad. Wings always cold. Never any sauce. Would have had better luck opening a bag of frozenwings in the freezer aisle of a walmart and eating them there. At least it would be cheaper. Read more

Dang Khang 1 year ago
5

The food was amazing. I ordered curbside pick-up and it was quick and easy. Everything tasted great and the best stuff is... definitely the chicken. The sauces were amazing. I had the thai curry sauce, mango habanero, and original buffalo. My favoritewas the mango habanero. It was sweet with a really good kick of spice. Overall, great experience and will definitely be goingback. Read more

Cher Woodruff 1 year ago
2

Waitress nearly mowed me over when being seated. Took 50 minutes to get our food. Chicken was slightly salty. Chicken sandwich... was the size of a slider. Fries? Half the normal portion you get from restaurants. I don't eat much so I either take a lot to goor leave restaurants very sick. I left here slightly hungry. Waitress wasn't the most attentive. Read more

Nate Gramley 1 year ago
1

It took the wait staff over 20 minutes to get us our beverages when we got seated. You had 8 employees just standing around... looking for something to do. It then took over 45 minutes to get our food order placed, if I was management I would have justclosed the doors for it was that bad.. I will not be returning to this location again. The food quality has definitely went downhill as well. If they plan to stay open maybe a restructuring is in order. Total time wasted 2:29 minutes. And to think it wasnot even busy.. such a disappointment. Read more

JM Fury 1 year ago
2

If you order from here, prepare yourself for a total gamble. I've had times where it was fine, times where I got home and opened... it up just to find that half of it was wrong, and just today had an instance where I asked for 5 little sides of ranch which Ifigured was plenty, just to find out 3 of them had literally a teaspoon worth in. I sent a picture to some friends and they allsaid "what the?!" Where has the quality control gone??? Edited for another review: When will I ever learn... another onlineorder and more misfortune. This time not only did they forget to give us our carrots/celery, but they gave us a pickup time of5:40 so we get there at 5:30 and it turns out the wings were already done at 5:10. No updates or anything. This place can't bethis poorly managed right?... Read more

Karen Binsfeld 2 years ago
5

For an appetizer we ordered the muddy tater tots or whatever they are called, they are covered with pulled pork covered in... barbecue sauce, cheese sauce, the other good things they put on, the peppers were a little spicy for us and we had to push themoff to the side. It's the first time we had eaten at Buffalo wild wings and we took advantage of the buy one order oftraditional wings get one half price. we got the honey barbecue and they were very good! We think we will try and go again inthe future! Read more

Colleen Moyer 2 years ago
4

Great food, decent value for your money. Busy place, but i wouldn't order a mixed drink from the bar. Sat at the bar for 20... minutes to wait for our take out order and seen the bartender use her hands multiple times to touch fruit and never washed herhands once. Read more