Reviews for Chipotle Mexican Grill in St Cloud, MN
I ordered online and picked up in store around 1:30 pm on Wednesday. The store was generally clean. There were a couple tables... dirty but it was not that bad. I like how they separate the online pick up and the in store ordering. It made it so much easier.My food was great. I would come back here again. Read more
I wonder if management at this location takes complaints seriously. From all the negative reviews that keep rolling in I assume... they don't. I visited on 10/15/22. The line was short but that's where the positive points end. As I placed my order I began tolook down the food prep line. There was food all over the prep service and the employee was using a dirty rag to 'clean' thesurface while pushing the food remnants into the containers of food. There was no ice in the pop machine and the teas were out.There were random forks scattered on the counter, but I wasn't sure if they were clean or used. There were also food particlesby the pop and fork area. All the trash cans were overflowing to the point of people setting their garbage on the floor next tothe trash can. We went to find a table and they were all dirty. Found the 'cleanest' and went back to get napkins to clean therest of the table, but surprise there were no napkins. The couple who sat next to us, literally brushed the food pieces from theprevious dinners with their hands. I walked out, hoping I wasn't going to get food poisoning. Food prep and health inspectorneeds to make a visit to this location. Read more
Ordered 3 burritos and after trying to send me home with 1 single burrito, they apologized and thought they corrected it. Great.... Got home- as I was figuring out the burritos and who they belonged to.. I realized they seriously screwed my order up. Gave myson my plain one that was SUPPOSED to have chicken, white rice, pinto beans, fajita veggies, sour cream, cheese, andguacamole... but only had chicken cheese and rice.. because the one that was supposed to be his.. was way too hot. Okay, so I'lljust eat his and maybe I'll like.. NOPE. Halfway through.. there was a LARGE CHUNK.. like.. I'm talking the size of a large eggchunk.. of avocado (I think) in the middle of this burrito. TERRIBLE EXPERIENCE!!! Read more
The food is great, the customer service good BUT I am so concerned about the employees attire, especially there Chipotle shirts!... Many of the shirts are ripped?one employee wears a shirt that is torn up the side. Ok it?s not cool to see the young personsarmpit hair! Seriously he needs a hairnet for his armpit! I understand he only has the one shirt! ????Come on management you cando better! Get these kids new shirts or provide a hairnet for the armpit! No one wants to see hairy armpit reaching over foodbeing prepared! This is clearly a management issue? get these kids new shirts! The food is great but employees represent yourcompany?. Get new shirts!!! Read more
If I could put a 0 I would. We ordered online for a pick up order at 6:50. I sent my husband in to get it at exactly 6:50 and he... was in there waiting until around 7:45 before we were told it was going to be another 45 at least to get our order. Yet peoplethat ordered for pickup at 7 got theirs before we did. I think this is very disappointing and poor customer service on thisstores part. It's safe to say we are not going to be going back there ever. Read more
Staff was swamped on a Friday during dinner. Good was cold by the time we made it through the line. The fancy new Limeade things... weren't even made and the ice dispenser was bone dry. I've had good experiences here in the past but this location seems to bestruggling lately. Read more
12:10pm pickup time. Showed up at 12:19pm. My order didn?t hit the shelf till 12:32pm. Not to mention, 15 other ppl were waiting... besides me. This has happened multiple times? and this is the way I received my product today. I refuse to support this locationanymore. It?s ridiculous. Read more
This was the worst food I have ever seen from a chipotle. The Burrito was smaller than my hand, ordered two salad bowls and... there was no lettuce in them. Everything was cold including the steak and chicken in the burrito and burrito bowl. Disgusting!They didn't even deserve the one star. 50 dollars for lunch Read more