Reviews for Dunkin' in Walden, NY
About 99% of my orders are messed up when going to this location, drive-thru or walk-in! They can't get an order for a pbj... correct if it was already made Read more
They need to keep up with cleaning. Was not able to sit at any table with cleaning 1st. Floors were very messy. I cleaned... before sitting down. Read more
I've been to this location from time to time. This time we decided to go inside. For this review, it's more about the facilities... since we only had coffee and not food. First off, this DD is totally surounded by Main St (Rt52) and their drive through line.So it's almost impossible to get into this building without having to cross some sort of traffic. It's not drastically bad, butnot a great design. The layout of the store is different. It's not the roomiest place, but it does have some tables to sit down.The section where we sat had a few tables bunched together. So it can be a little cozy when folks sit at different tables at thesame time. This is especially true if the other people are talking on their phone. Folks do not realize how loud they speak whenhaving their private conversations. They had out caution signs even though it was obvious nothing was still wet. They were stillthere when we left. The place seemed clean, but didn't look it. I know that's kind of hard to explain. The coffee itself, wastypical DD decent coffee. Again, we didn't order food. Not a bad DD. Although by far not the best I've been in either. But it isconvenient for me at times. Read more
Had their new Tomato/Pesto and Cheese sandwich. Very large and a great value. My girlfriend had their iced tea (so did I) and we... both loved it. My other girlfriend was as impressed as we were how clean the restaurant was. We definitely will return! Read more
i ordered a small iced coffee with 3 caramel 1 cream. get to the window and the person misunderstood it and made it with 3... caramel and whipped cream and i understand mistakes but then i receive my coffee after they remake it and it has no caramel init. i dont know why its always the kids that work the afternoon/evening shift that always ruin my order. Read more
I understand times are rough right now. Employees are not showing up for their shift & the employees who do show up maybe... they?re not used to the environment. I?m not sure what?s going on but recently the waiting game at Dunkin? has been a littlecrazy. It takes a few seconds to order through the drive-thru, you show up to the window and they take your payment, hand youthe drink you?ve ordered & then you have to sit there for x amount of minutes waiting for whatever else you?ve ordered. Thestaff has always been friendly with me. Though I shouldn?t have to sit in the drive-thru line for almost 10 minutes waiting forsomething if there?s more than 4 employees on the same shift. If there?s no one (customers) in the dining area, then everyone?sattention should be helping those at the drive-thru window while an employee is making sure the restaurant is kept clean. Idon?t know. Im sure someone will find my comment as a complaint I?m just trying to give a review of my service. I love Dunkin? &especially the location here in Walden. I just wish the staff would be a little faster, that?s all. Read more
The everything bagel is entirely different to the one that is served at other DD, only has sesame, poppy some sort of brown... powder. They seem to be using butter mixed with shortening. Notice it doesn't melt even after it is toasted. Friendly staff andclean. I have pictures of the above two items which I mentioned about. Read more
Horrible experience. The messed up my call ahead order and now I wait 40 minutes for them to fix it with cold food and coffee. ... Horrible. Read more