Reviews for Baskin-Robbins in Waldorf, MD
How the hell the lady tell me they don't sell Carmel brownie sundaes only one in the world i.have ever been to that doesn't and... very smart mouth Read more
Went to order some ice cream. The lady taking our order was very impatient and just asked ?is that all, is that all? every 5... seconds. After we figured out our order she so rudely didn?t tell us our total and said ?just pull up?. Please teach thesepeople some customer service. Highly disappointed and won?t return. Read more
If you forget to tell them to make the milkshake thick then you?ll be sipping on basically flavored milk smh. Even when I do say... ?more thick? they still make it milky sometimes :( Read more
This is one of those times they need to have better service. We pulled up and a person came over the intercom to talk about the... deal and nothing else as we sat there for several minutes. We went to the window. No one was in there and wasted my time. Ifthey we closed or closing they should have said something. Read more
Okay let me tell you..... Service is poor... Attitude City. Out of 5 orders 3 were wrong... and the continue to make them wrong... 2 times over. By time the got it right my ice cream was so soft that it was dripping before it came out the window .. talk aboutfrustrated.... The excuse was it's because they have to keep opening and closing the freezer window.... WHAT! I ended up givingmine back and getting a refund. 20 minutes of frustration for what should have been a fun experience with the kids.??????????? Read more
Oh so good! Now days they have so few Ice Cream Parlors. Thankfully this one is near to where I live. I do visit often,... especially in the summer. They have so many different flavors. My favorite is berry berry strawberry & chocolate chip. A niceadded feature is the donuts, coffee, food menu & a gas station. All in one. You can't beat that. Super efficient. Read more
servers have no customer service skill and never get your order correct. Take your drive thru order away from the register and... by the time you get to the window the forget half your order and are rude to the customer. I will never give them my businessagain. Read more
I have visited this location often over the past 6 years. Service is good. The staff is courteous and efficient for the most... part. I visit now mainly for the "freshpack" ice cream. Some staff actually "weigh" the container! They are just followingorders. I like it better when they just packed it "tight". I notice staff is younger and less personable then in the past. Thewait time in drive through is minimal as a rule. Overall they meet my needs and I will continue to patronize them. Read more