Reviews for Papa Johns Pizza in Walnut Creek, CA
Let me start with the positive; the pizza was fresh and tasted pretty good. The base is fluffy and the cheese melted nicely.... Unfortunately that is where it ends. I ordered the $40 NY style cheesesteak pizza + olives, what I got was a Cheese pizza withthe slightest hint of meat (on some slices, not all) and no olives at all. The worst part is there was "some" meat, but it wassoo miserly it was as if the restaurant wanted to stiff me.... "MORE? YOU WANT MORE?" "Please sir, I am starving!"... There isreally nothing worse than a miserly restaurant, when I order a meat and cheese pizza for $40 I would really appreciate some meaton there. Missing the additional olives was the icing on an already sour cake. Not the best experience by any means, I doubt Iwill order from here again I don't like misers. Read more
Called and ordered over the phone. The man Found me a discount without me even asking. $15 for a 5 topping Large pizza ????... Awesome service!!! Go Niners! Read more
Pizza was cold once I got it. Asked for contactless delivery and driver called and said meet him at street. Order was placed and... said 33 minutes until delivery. 1 hour and 20 minutes later I was on sidewalk waiting for my pizza. Will not order from thisplace again. Very disappointed. Especially in these times of contactless delivery. Read more
I just tried Papa John's pizza for the first time and wow I was not disappointed. I stopped in after work orded 2 large pies... and they took about 10 minutes and were ready. The bbq chicken and bacon was the family favorite. It was loaded with cheese. Iwill order from here from now on, pizza s were even hot when I made it home Staff was very friendly too! Read more
Can’t even carry a pizza nicely. Terrible and they use the whole excuse you can’t speak to a manager until tomorrow. And the... driver didn’t wear a mask. Read more
I've probably ordered here about 50 times over the years and the pizza and brownies have consistently been great. There was a... glitch in my order yesterday and it was quickly rectified. I always feel that the sign of a great franchise is how they treatcustomers when there is an issue. The team did a superior job of keeping me happy. Read more
This is our go to location for affordable take out pizza. The staff is friendly, and the pizza is consistent. The website often... has good promotions for 2 large specialty pizzas for carry out. Garden Fresh is our family favorite, and we may be slightlyaddicted to the little chocolate chip cookie pizza. It's not homemade, but we find it to be a quick, tasty, and affordable meal. Read more
POOR CUSTOMER SERVICE!!! I placed an order online and got the wrong pizza. I called to talk to the manager and see if there's a... way to correct my order but a certain KURT (introduced himself as the manager and took it back) pickup the phone. I tried toexplain what happened and how disappointed I am because I am coming all the way from Fairfield, he started laughing and ask meif I'll write him a review. I decided to write him a review since he asked me and since he doesn't sound like he knows anythingabout customer service at all. I ordered Pepperoni, Anchovies and Mushroom, and I got a Pepperoni, Mushroom and I don't know theother stuff they put. Here's a picture of teh pizza. Read more