Reviews for Starbucks in Walnut Creek, CA
Worker rudely claimed they are closed at 7:00pm when it's clearly stated they're open until 8pm.
Very bad service don?t go there go to the other Starbucks half block away still in the same mall.Bad customer service they don?t... care about people on the line. They serve whenever they want to do it. Read more
Went in this afternoon the store was filthy the floor was really dirty and the counter where u fix ur drink was a mess and... disgusting I had to use several napkins to place the lid on. Secondly there was no sugar at all and when I politely asked forsugar I was given an attitude and denied sugar I was told by the shift that they were completely out of sugar. I used sweetenerwhich totally changed the taste of my coffee and I left the store. Honestly the coffee tasted really bad so after about 5minutes I went back in to get a fresh coffee and go somewhere else to add sugar but the guy behind the register told why we havesugar and handed me few packets from the box right next to his register. I went to the counter to fix the coffee and it was allstocked with sugar so I asked to speak with the manager and I guess the shift came and she was the sane person that gave meattitude and said they were completely out of sugar and when I told her u r being rude and giving me attitude and refusing togive me sugar she was more rude and left me talking and took off she didn?t apologize for her attitude and nor for wasting mytime because getting a cup of coffee took around 30 minutes that?s so unprofessional and I believe I was discriminated againstbecause my friend was wearing hijab I will never go back to this Starbucks they deserve 0 stars for discriminating againstpeople Read more
The barista does not go in order of the drinks, mainly the 3 small Caucasian girls that are there in the mornings. The barista... does all of the small drinks first then works on the big drinks. Also before she would finish one drink she would start onanother. When the male workers are there I have no problems with them, just customers steal drinks Read more
Funny story: We came here at 2 pm and were the only ones in there at the time. Ordered drinks for all three of us, one of which... was a small cup of ice water. Grabbed a table, then waited for five minutes for the water to come. F-I-V-E minutes! Our otherdrinks came out about two minutes later. So if you want speedy service, this Starbucks is the place to be! Read more
Careless and lackadaisical employee. Went for a cup of coffee, the young lady acted as if I was asking for a free coffee. She... was more concerned about her coworker's joke than my order. This is a nice location in WC but my experience it's not about whatStarbucks sells but about the bad service that ONE bad employee gave me. I ended up buying my coffee at the little Starbucksshop inside Macy's. I wasn't going to spent money where they provide bad service, heck NO. Respect. Read more
Very nice place and they make good hot chocolate.
Usually busy. It's a small store with outdoor sitting. Weekends are the most busy. Outside of that it's Starbucks..