Reviews for East of Chicago in Wapakoneta, OH
Got 2 pizzas and they where amazing never ever order from the before the lady who took my order was very helpful and very... respectful definitely have our business again Read more
I absolutely love this place! We order form here all the time. The customer service is awesome and their pizza and wings are the... best best best! The food is always fresh, hot and delicious. We exclusively order from here and are happy every time???? ???? Read more
Website/app is not user friendly at all and very annoying to use.. also doesn't give an option to pay for your food with cash..... and you might as well not bother calling because they either wont answer or the line will be busy for an hour. They forgetthings in orders all the time. I honestly hate that this is my children's favorite place for pizza and wings! Read more
The employee who was assisting me at the register did not put on a mask per covid regulations. Nobody else there were wearing... masks either. The food was decent tasting. Very greasy though. Read more
East of Chicago called me. ?Hey so we know you?re a regular and you usually always order pepperoni, mushrooms and black olives... but I saw that you ordered it pepperoni, green olives and black olives this time. I just wanted to make sure that?s right so wedon?t send you the wrong thing? Like how kind is that?? Lol. I also just can?t believe they remember my order like that lol, Iclearly order too much pizza haha. I did want green olives this time but I still really appreciated them checking like that. Ilove this east of Chicago. They?re always so nice even when they get slammed! Read more
Waited over an hour for delivery. Called to ask about it and the lady was extremely rude. Finally got food and the pizza was... cold no breadsticks that I ordered, the sub was fine. Called in to complain and wanted a new pizza that was hot and with morethan two pepperonis on it along with my breadsticks sent to me at no charge. The lady proceeded to argue with me and then hungup on me. My mother went there to get my money back and the young lady there was extremely polite and asked the lady in chargefor help and she came out and was extremely rude and started slamming on the cash register and wouldn?t even acknowledge mymom!! Got half of my money back and no pizza or breadsticks!! Will say tho that the man who delivered my food was so nice andapologized over and over for the long wait and said he didn?t know what was going on there!! Safe to say East of Chicago is nolonger my pizza place!! Read more
Very disappointed. I ordered nachos, cheese, and sour cream and received very little; it barely covered the bottom of the... container. Also, we ordered a large pizza with double bacon and double pineapple only to receive 2-3 pieces of pineapple if thaton each slice. After getting our food I was upset due to the fact that it cost almost $35 so I contacted the manager only to bedisappointed again. The manager stated that since I only ordered chips, meat, cheese and sour cream that's all I get. I told herthat I understood but however common sense would tell me that if someone didn't receive, the black olives, lettuce, tomatoes,salsa, etc then I would put at least more chips in. The manager stated that they would only do that if I requested it. Ishouldn't have to request it; it's common sense! She explained that they have specs to meet and that they are required to meettheir specs; well if 2-3 pieces of pineapple is considered double pineapple for their specs then they should look at raisingthem. After our conversation was not going anywhere I just thanked her for her time. Honestly, I was expecting an apology butno! I am just flabbergasted that she didn't even say she was sorry! Horrible customer service. Read more
It'd be nice if they were open. I don't know how many times I've called or driven by and they're closed. Y'all closing for good... or just open when you feel like it? Maybe update your hours? Read more