Reviews for Wendy's in Wappingers Falls, NY
Service at this location was extremely slow, not sure what was happening on this day that we visited. We had one family in front... of us and it took us almost 15 minutes to be waited on. I hope that this isn't the regular service time. Read more
Best part was the bathroom, service was unacceptable. Guy taking order told us to wait a second and walked away, and dident... return. So we left and went to McDonalds. Highly recommend leaving and going somewhere's better. Read more
Fast service Food was hot especially French fries. Excellent There 6 of us. No complaints. KUDO'S TO WENDY'S .
The lady at the front was cursing and screaming at the people in the back making the food. While making the people wait for her... to finish yelling at her workers. Not only making the people that ordered online to wait until everyone else got their food butalso screaming curse words when there was young children in the rest of the restaurant. Terrible experience today. Read more
Terrible service we went through the drive through and had to return inside three times. They forgot our forks sour cream and a... frosty. Then when we go inside the male server act as though we were wrong. Horrible customer service, thank God there is abetter Wendys in Fishkill. Read more
Fast food is not my preference, but when I do make that choice, it?s usually Wendy?s. Today I went inside at this specific... Wendy?s for the first time, although I had gone to the drive-through on several occasions. Interestingly, they did get one thingwrong on my order, while at the drive-through there had never been a mistake. Anyway, the place is clean, the food is what youwould expect it to be and I was pleasantly surprised with how clean the bathroom was. Read more
Good golly Miss Molly I?m not even sure where to start with how bad this Wendy?s is. I guess we?ll start with the restroom which... I use first which was rather dirty and in bad need of an update. Unfortunately the rest of my experience was only getting worse.They were only a couple of people ahead of us in line but it still took us a good 10 minutes to get to the front of the line. My wife and I had a very basic order, two single burger combos. The cashier got my change wrong and it took two more exchangesof money back-and-forth to get it right. It took another 15 minutes of waiting before we had our food. Now with all that timeyou would think the food would at least be fresh, unfortunately that wasn?t the case. Our fries, my favorite part of a fast foodmeal, were barely warm. Whoever owns this particular Wendy?s franchise clearly just doesn?t care and is mailing it in. Ofcourse I don?t expect gourmet food or top level customer service at a fast food joint but the least the owner could do is makesure that his employees are somewhat trained and engaged while they are at work. Will never visit this establishment again. Read more
Went inside to order they had a handicap person at the counter God bless her but she had a attitude and she could not get the... orders right and could not count the change right . I understand she has to make a living anyway I ordered fries and chickennuggets when I arrived home my nuggets was hard and my fries were not done . What a waste of time . Read more