Reviews for Dear Heart's Ice Cream West Shore Road Warwick in Warwick, RI

Now open year round. ????. I love going there and getting ice cream after a nice dinner in the area.

I am allergic to milk, and saw that they had dairy free soft serve, and being allergic to milk, it is very hard to find ice... cream options, especially soft serve as I have only had it once in my life. so I was super excited, and they even advertised 24flavors of it. they had at least 3 large signs advertising this dairy free ice cream, one of them was a big digital sign by theroad, and a couple large ones on the building itself. I decided what I wanted and walked up to the window, and the employee saidthey didn?t have any dairy free soft serve. they had at least 3 large signs advertising this ice cream, with no sign at all- noteven a small one- saying they didn?t have it available. I had gotten so excited, and literally walked away angry with tears inmy eyes because it is so hard to find things like this that I can actually eat. if you don?t have something, advertise it. Read more

Met friends there for ice cream.It was good. Had tables to sit and eat your ice cream which was nice. We could eat, visit and... chat for a while. Great ???? Read more

Grungy place lacking in the menus and signage. Needs some cleaning. Well equipped with seating. Awkward parking lot. Variety of... offerings from Hershey's line of hard ice creams as well as BLISS hard ice creams. Typical 24 flavor soft serve but withNondairy options. Read more

Sundae cup for a large is half of what they used to be. Fifty percent of the cup was whipped cream (all air). Less than a... tablespoon of hot fudge which really was chocolate syrup. Very disappointing. Used to be great. Read more

I had the worst experience tonight ever. I got severe attitude for one of the employees after asking a simple question about the... punch cards. I asked if i could use more than one full punch card on a transaction or if my friends and i should just doseparate transactions. One of the girls didn?t understand my question and called over a different girl who gave me severeattitude about asking the question and gave snarky responses then we had to wait like 5 mins to get 2 small ice creams eventhough there were 3 employees working and no other customers. the young guy then slammed his window shut after i said we werestill waiting for one after the first one came out. As a former employee i am shocked at how downhill the customer service hasgone. Read more

Zero stars. No signs with prices. Just paid $5.16 for a medium twist with Jimmie?s. Three licks and it was over. An inch and a... half of ice cream and they don?t dip the cone so you get minimal jimmies. Will drive across town and go to Roy Boys in NK. Theygive you 3 times the ice cream and dip the cones. This place sucks. Read more

They've got loads of choices and the entire group was happy with their orders. I for sure recommend swgining in for ice cream... here. Read more