Reviews for McDonald's in Washington, IL
Consistant quality from this small drive thru McD's. Good people working here. Only reason for 4/5 stars is no milkshakes at... this location. Read more
It took a long time to get our order. I noticed that the french fries were sitting in the quote quote warmer as we are standing... there just waiting. I wonder what could be taking so long does the french fries are obviously done. Once bags in ready it ishanded over to us I immediately noticed that the french fries or as I suspected cold. When I asked why are order took so long Iam told it is because they cook to order. All that time waiting for our food to be cooked to order doesn't include french friesit's almost $4 for a large order of french fries to be served cold I don't think so I wish zero stars with an option.???? Read more
I ordered off the app to have the food ready when we arrived (20mins away). I arrived and was told they didn't have my order. We... placed the order again inside the store. We then waited over 20 mins for that order. I was standing inside and the guy took theorder out to the car, same guy that took my order so he knew what we liked like. I went out to the car and seen we were missinga Big Mac. I returned to the store and the manager told me that they had my order ready. The original was there all along hencethe first order that came out to the car. This place has no idea what they're doing, there's no communication, and no team work. Read more
Went for breakfast today, the sign wasn't working and despite sitting at the speaker for about 5 minutes, noone answered me. So... I just drove up to the window thinking I could order there, no problem. When I got to the window and told her with a smile thatI needed to order still, she threw the bag she was holding (presumably the persons behind me food) onto the counter with amassive angry sigh. Not sure why this was such a big deal to her, but that was completely unprofessional and I just drove offafter that. Read more
Typically great service at the drive through. Last time it took a bit longer to get acknowledged at the drive through, maybe... one car ahead of us. About 8 at night. Pulled to the window and 4 team members were standing there chatting. They seemed young ,so I get it. Food came out correct and timely after that. Read more
I ordered 2 daily doubles and a large fry. Why is there ketchup on a burger that doesn't come with ketchup. This was not a... miscommunication because I used the app. There was nothing special about my order. McDonald's you desperately need to do better Read more
Ordered sweet tea got Unsweetened. Fries were barely warm. Too much money for quality of food.
Probably the best McDouble I've ever had. Cooked to perfection and served piping hot. The pickles were crisp and it had just the... right amount of ketchup and mustard. I will definitely be back! Read more