Reviews for McDonald's in Washington, MO
I've gone in with my family multiple times when it's been busy and it seems like most employees avoid eye contact or helping... customers. I needed assistance and after waiting in the order line for 15 minutes I had to approach someone and ask if theycould find someone to help me. It felt like if it wasn't their problem they won't help or try to help at all. Once I did gethelp (paying at register from Kiosk order) the employee said she needed a manager to do it and then helped the back again (itwas a very busy weekend morning). However, I never received follow up. I stopped 1 more employee in their tracks asking for helpafter 20 more minutes so I could pay and start my order and she helped me. After 45 minutes of waiting from placing order toreceiving order, or food was incorrect. Read more
It took 26 minutes to get our food. No food was coming out of the kitchen to the customers inside. Drive through was moving... without an issue. When food was brought out order was messed up and took and additional 15 minutes for the correct food.Horrible. Very unreliable on quality of food and speed of service. Read more
Drive thru line was long when we got there, but this location gets customers through pretty quickly. We got what we ordered.... Staff is always friendly Read more
I order the same breakfast every weekend. #2 sausage,egg, and cheese muffin meal and 2 sides of bacon. The order served was a... Sausage mcmuffin, 2 packs of butter, 1 pack of syrup and no hash brown. I brought this up to the person that took the order. Hewent and talked to a supervisor. Seems the breakfast meal does not come with a hash brown now. So, why call it a meal? Pleaseexplain why the butter and syrup. Also paid $4.58 for 4 slices of bacon, sure does not look like 4... Read more
The sweet tea here is never fresh or good. Out of all the times I've gone I've only had good tea once. The rest were so gross I... had to throw them away. The fries are stale even during lunch rush. Only good thing is the employees have great personalitiesand are always polite. Read more
Best service I've had in a long time. I came in the lobby and the girl taking my order Elizabeth was very professional. When I... came up to take my order she greeted me with a smile. She asked me if I had the McDonald's app and I completely forgot about it.If it wasn't for her I wouldn't have been able to save money on my order. Also before she placed the order she made sure toreview my order to make sure everything was correct. McDonald's if you see this Elizabeth deserves a raise! Read more
There are a few reasons as to why I'm giving this McDonald's 2 stars. The very first being the ridiculous prices on everything.... There have been 3 separate increases on pricing for everything in the last 5-6 months. I understand keeping up with increasingemployees wages, but this is just a ripoff combined with the service they give. On 3 separate occasions that I had orderedrecently, every single time, the fries were not fresh. Not only that, but the box was barely half full. That is because themanagement and owners train employees to short customers on fries by not fully opening the box and FILLING it, despite themasking about $4-$5 for a large fry. Not only was it not full, but fries were soggy and not hot. Lukewarm, bottom of the frystation, 3 batches old at best. This was after asking for COOK TO ORDER. When going inside, expect to not be helped quickly.Hygiene is prioritized at most restaurants, but this is not one of them. Over half of the employees LOOK dirty, like they rolledout of bed after not showering for a couple days. Most of them are being very unprofessional, saying inappropriate things to oneanother, throwing sauce packets at each other, and overall setting a poor standard for any children that come into theestablishment. Also, management is very poor at this location. I've seen one decent shift manager, who is a very nice guy, butthis one individual can hardly make up for the disrespectful, dishonest, or disturbingly dirty employees. There are a few goodemployees who look clean, and seem like they work great, but Jesus do they deserve better owners and bosses. Worst McDonald'sI've ever been to. DO NOT SPEND YOUR MONEY HERE! I would recommend Taco Bell, or if you really want a burger, head to Big Boysoff of Jefferson Street or Steak and Shake if you want a fresh burger and fries. ???? Read more
First off it's fast food and most the people are young. For them being young the service isn't too bad.