Reviews for Burger King in Waterbury, CT
food was hot as d fresh so from that aspect it was good , customer service as for friendliness was meh it?s burger king it was... something to grab on the way home i hate fast food but when your tired and pregnant you do crazy things Read more
Awesome attitude! Great service! Especially Cheyanne & Lisa in drive thru. Really great to have employees interact with you... like this. Very polite sweet attitude. Love this place (my 1st job was on Thomaston Ave Waterbury in 1984) Read more
I?m so sad to write this review , I been of grits for two years and my first fast food meal I wanted to be a good old wooper,... well this was a nightmare, we order our food waiting as normal went got the drinks and some guy comes from outside with a bagand told me that was my food, they gave him the wrong order and handed to me???? I was in shock, I started looking in the bagand it was not our order either, I order a plain doble wooper with cheese ketchup and Mayo and got a double smaller burger withcheese onion rings and barbecue souse???? I was soooo disappointed, I just took the food and we are leaving real disappointed. Read more
I love taking my children to have Burger King on Reidville Drive in Waterbury... The food is always fresh and good customer... service. No matter if it's Drive thru or dine-in you will be taking care of. And some of you who don't know. The coupons thatthey send out... It's two per order trust me they help tremendously. Read more
It didn't rain! This is nasty OIL! it's leaking everywhere! (This was like this on Sunday, July 17th 2022! Omg why is no one... doing something about this my pants got ruined and soaked in oil! This is not good for the environment so I'm going to have toreport you unfortunately! There's no excuse to let this happen! Whoever is in charge and responsible for this place should befired for laziness and not being responsible! Read more
The worst customer service I have ever experienced! It took nearly 30 minutes to get attended. On top of taking for ever! Rude... and disrespectful employees! I rather starve then come back here again. But hey McDonald?s is right next door. Thank goodnessfor McDonald?s! I?m lovin it! SMH Read more
It's not too often I get to have a good experience for a fast food joint. However this was a good visit that's memorable enough... I wanted to give them a good shoutout. I was on a road trip on I84 on way back home to Boston. For some reason the other BKcloser to Waterbury wasn't accepting their own BK online orders but I'm glad this one had no issues. I arrived about 10 minutesafter placing the order and they were already ready for me. The staff was actually quite friendly and was nice enough to set upa tray for me to dine in. Although I have to say it was around a Monday afternoon so was very quiet as most of their traffic isthrough drive-through. I'd have to say their new chicken sandwich was better than I expected too.. really juicy and crispy onthe outside and good thick chicken size too. Overall pretty happy with my visit and I'd recommend it to those passing by orjust come in for occasional visit Read more
Listen, I feel compelled to give these people 5 Stars for friendliness, for following my customization instructions, and for... getting my order right, even though I really don't eat fast food anymore for a myriad of reasons. Well done, people! Here's atip: if you must try the Ghost Pepper Whopper like I had to out of curiosity, don't just order it for $6.99; it's not worth it. Go into the BK App, play the Home of the Ghosts Game, and you're rewarded with an Offer to get 2 Ghost Pepper Whoppers and 2Small Fries for $10.00! Totally worth it, not too spicy, and pretty tasty (though I neglected to customize one of them and itwas dry; my fault). Give it a try before the promo ends, and have it "your way". (PS: Not available for delivery). Read more