Reviews for Turtle Jack's Waterdown in Waterdown, ON

Went to Turtle Jacks Monday October 31, 2021 with my spouse. As usual the food was excellent. The wings(fryers) were wonderful. ... Our server Meg was very good as well. Jake, the owners son came by to say hello. The place was very clean as it alwaysis. Thank you to Gary and Michelle and all your staff for always being a very clean and always being a great place to eat. Read more

Accessibility There?s parking in the shoppers drug mart parking lot and a dedicated parking lot on the north side of the... building. Wheelchair accessible parking spots are available, and a wheelchair accessible entrance is available. GPS will takeyou to the middle of the plaza, however it is actually at the corner of the plaza. There?s a male and female bathroom with childchanging stations. Delivery through Uber eats is available along with takeout. Menu For appetizers we ordered the onion soupwhich was essentially a French onion soup. It was very good. For our mains I ordered the fish tacos and my girlfriend orderedthe Buffalo chicken wrap. Overall the food was good. I liked the fish tacos and my girlfriend liked her wrap. The salads weordered as sides were very good. Prices were very reasonable for this day and age. I was happy with the bill when we got readyto leave. The place was packed. Tons of people in there. It would be a great spot to have some type of event or party. There?salso a kids menu. Along with other dietary restriction options; vegetarian, vegan, healthy options. Happy hour is also availablehowever we did not make it in time for that. Service The service was fantastic. One of the best servers I?ve had in my life. Hewas very friendly and helpful. Very attentive and recommend the fish tacos which I was very happy about. He was more then happyto attend to any requests we had. Other What I really liked about this place is how you could come here for a bunch ofdifferent events. It works for date night, dinner with the family, or if you?re just looking to grab a few drinks. It?s a greatall around restaurant. Overall 9/10 - The food could maybe be a bit better but it was still a great restaurant. Would recommendthis over a place like montanas or Jack astors any day. Read more

Took my daughter for dinner. We both had the bacon and cheddar burger with fries. Burgers were excellent but the fries were both... greasy and over salted. Customer service was excellent too. I'll definitely go back. Read more

On June 5th we celebrated my twin daughters 46th birthday at this restaurant. We were a table of ten on a Sunday evening.... Everyone enjoyed their meals. Everything was just perfect. We really appreciated the excellent service by a very friendly youngman. I would highly recommend this restaurant. Read more

This location has gone through a few stages in its life I think the food is as good as it was 20 years ago albeit different... still great tasting. The servers are very nice and they seem to care. All in all good time coming the bathrooms are still thesame as I remember all those years ago. Miss the bread pull apart loaf though. Read more

The food was great and customer service was exceptional from receptionist to the server. Yesterday, I came here alone for dine... out after a hike. And when I got there the receptionist asked me if I am here alone or someone will be joining. I said justalone. She asked me if I'd like the booth and gave me a very nice booth spot. I could see the patio, bar which looked cute andcozy, and the TV. Nice spot. And server was also very amazing. I wanted to order fish & chips, I mentioned I'd like it withoutbeer batter she explained they can't do that, and suggested another dish. I asked her about halal options she went to thekitchen to ask which was really nice. Unfortunately there are no halal options but I decided to stay regardless because of theirexcellent customer service and the cozy and warm ambience of the restaurant, and ordered caesar salad and fries. And when Iordered fries she got me a bunch of things like vinegar, ketchup etc, very nice. Thank you so much for making me feel at home atyour restaurant. You have a great team. ???? Read more

The food was amazing and our server was fantastic. She asked about allergies, which has never happened anywhere else we have... been. She was one of the best servers we have encountered in a long time. We are from Mississauga, but as we were passingthrough Waterdown we decided to stop and have dinner. We will definitely go there again, I highly recommend the restaurant toanyone that happens to be in the area Read more

Amazing food and amazing service!!! Our favorite location, sure to come again soon. Oh, the dessert, especially Ice n' Fire, and... our new favorite, Sticky Toffee Pudding, yummy ???? Read more