Reviews for Panera Bread in Waterford, CT
Terrible service today, November 12 @ 2:30pm... cashier rolling their eyes for a question because the self-check doesn't work. I... asked an insignificant manager for help, and he said if you want a food order with her or door always is open, I'm busy to wastemy time! I am a regular customer, and always welcome there, but after today, I don't sure if I will back. If I am the managerAnd I have a problema with a cashier, I will take the order myself for have a happy customer Read more
They never put my grab and go order in the shelf to pick up, so I have to get someone to grab it from the cart behind them when... it's been sitting there for 10 min. 25% of the time my order is missing something. The girl today was rude to me and anothercustomer. Last week my wife was there and heard an employee cursing loudly. They need more adult supervision at this place. Read more
I don't know how they're so busy all the time. Just slightly above average food but the French Onion Soup was TERRIBLE. No way... does it even resemble FOS. Order it and see for yourself. Then return it like I should have. Read more
The girl taken or order very nice and the one sitting next to her seemed mad she had to get up and help her. She could put a... smile on her face and said, Have a nice day. I've worked Retail 19 year and still doing it. Yes,I've had my bad days but,whena guest comes up to pay I put a smile on my face. Tell myself ,this is your job and you want them to keep coming back. Read more
What its like coming here to get a coffee. You arrive and use kiosk. Then you grab your cup but no lid. Then you have to walk... down to the soda area where you find no lids. You wait to ask for a lid. Then you go to put half n half in your cup but,noneleft. You have to wait again to get half n half. A manager takes it but doesn't fill it. Puts it on the counter. She proceededto do something else. You are still waiting. Five minutes she then fills up the half n half and hands it to you. You put half nhalf in and realize the coffee area is a hot mess. You start cleaning the area because it has not been kept up on at all. Youthen go to finally get the Coffee and there isn't enough coffee to make a large. You then have to wait to tell someone but thenthey have to make more. So now something you thought was going to be in and out you are now waiting 20 min or more to get acoffee. Seriously not worth at all coming here for coffee. Id rather drive out of my way for coffee and or pleasant workers. Doyou know when you go in a restaurant and everything is great then it slowly goes down hill. The previous experience isn't a onetime thing,its like often. Get my salad,asked for balsamic. I go to open the dressing n it sorta looks like balsamic but I tasteit and it was very sweet. I go back to the counter and inquire. The man says oh that's Tai ...of course. All my allergies probrapped into one. The girl starts looking of ingredients. The manager jumps in. He gives me a water after I asked him for one.Taking forever so I went to go sit down thinking they'd find me to let me know. Sitting there, getting hives but not alotbecause I didn't take that big of a bite. They never came to find me, Never tried to see if I was ok. Surprising. I just deltwith it because I'm used to this kind of stuff. Just lucky I get hives n not anything worse. Moral of the story is check yourstuff and before tasting, check in with kitchen because after u eat it you probably won't get any inform Read more
App is fairly easy to navigate. Really wish they had gluten free bread options bagels wraps sliced breads etc .. kinda really... sucks! Consider adding to your menu. They offer specific parking Spot for curbside or online order picks ups. They are locatedright by Ulta. Across from Target. Ample parking. Read more
Panera is the best kind of fast food. Always delicious salads and sandwiches and the coffee is worth a second cup. This location... did not let me down and free internet. Read more
Horrible experience. The service was sub par food was well beyond dissatisfactory. Used to like this location Panera but the... quality has dropped beyond poor here. Definitely wouldnt recommend this Panera, better off going to different location. Read more