Reviews for BIGGBY COFFEE in Waterford Twp, MI
Always enjoy grabbing a $3 Latte here on Wednesdays. Would have given it 5 stars but went there to get a latte today and they... said it increased to $3.99. That's understandable but why did I just get an email saying it was $3 the day before? Read more
I love this Biggby. Every single employee is courteous, welcoming and friendly! My order is always correct and completed in a... timely fashion. I can?t stress enough the breath of fresh air it always is to have excellent customer service that is genuineand consistent. Thanks, to whoever owns this location! Read more
I arrived in the drive thru line at 945am, finally drove out at 1027. It only took a little over 5 min to actually order, the... rest of the time I was stuck between cars. None of the cars ahead of me had huge orders so I have no idea why there was such abig delay. When I finally got to the window there was no apology or explanation for the extreme delay. There are 4 people inthere working so what the heck are they doing? Skip this location and drive the extra distance to the one in White Lake. It's100x faster, more efficient, and friendlier! Read more
So I came here for a free latte on my birthday today. I pulled up to the drive through and asked if they were still doing this... promotion. The woman I spoke with said I could only get it with my rewards so I proceeded to try and sign up for the rewards. Iordered my first drink and tried to ask questions about the rewards because I wasn't quite sure what to do. The entireinteraction was unpleasant. The girl, Lexi, had a very exasperated tone. I understand that they were busy, and I'm sure she wasstressed but the behavior was uncalled for. The young man who handed me my drinks was quite sweet. I did not end up getting thebirthday reward figured out and just paid for my drinks and left. Read more
This place absolutely sucks. There?s always 10 people ?working? the lines take forever even with 2 cars. They never get your... order right and when you call to complain they tell you oh well. Don?t go here, I go to Dunkin now and am in and out. Do better,I love biggby but I?ll stick to my Fenton location. Also was a nice long hair in my bragle the last time. Still no help fromcustomer service. Read more
I?ll stop here on my way into work in the afternoons and have always had fast service. Good coffee and I really like the Red... Bull crème freeze. Read more
Staff was very friendly, and very fast! Inside the store was clean. This place has many more drinks than just coffee. Great... place for a quick first date in the middle of the day. Try the banana berry smoothie or the strawberry shortcake smoothie. Read more
This is the slowest place to get coffee in the entire universe! Numerous times I've been the only one in line, order a REGULAR... coffee, and it costs $5 and 15-20 minutes in line. God forbid there's another car, that'll cost you another 20 minutes. Read more